Services computing as the foundation of enterprise agility: Overview of recent advances and introduction to the special issue
- 369 Downloads
The advancement of web services in the last few years has spurred a number of revolutionary concepts in information technology and management including service-oriented architectures, service-oriented computing, and services science, management and engineering, which can be collectively called as “services computing.” Services computing is a new research field that goes beyond traditional computing disciplines as it includes not only architectural, programming, deployment, and other engineering issues, but also management issues such as business component modeling, business process design, and service delivery. In this paper, we provide an overview of emerging research concepts in services computing without attempting to unify them as it will take sometime for the field to become mature. In addition, we take a position that the ultimate goal of services computing is to create the necessary technological and managerial foundation to support enterprise agility. In this short paper, we give an overview of services computing, describe its relationship to enterprise agility, and discuss basic technical and managerial issues. Finally, we introduce the papers that are published in this special issue.
KeywordsAgile enterprises Services computing Service-oriented architecture Service-oriented computing Services science Service science, management and engineering (SSME) Web services
Unable to display preview. Download preview PDF.
- Beer, S. (1981). The brain of the firm. Chichester: Wiley.Google Scholar
- Bell, D., de Cesare, S., Iacovelli, N., Lycett, M., & Merico, A. (2007) A framework for deriving semantic web services, Information Systems Frontier, 9(1), 69–84.Google Scholar
- Brown, G., Kanungo, T., Carey, M., Kumar, A., Tanniru, M., & Zhao, J. L. (2005). Services Science: Services Innovation Research and Education, Proceedings of the 2005 IEEE International Conference on Services Computing, July 11–15, Orlando, Florida.Google Scholar
- Chung, J.-Y., Lin, K.-J., & Mathieu, R. (2003). Web services computing: Advancing software interoperability. In IEEE Computer Special Issue on Web Services Computing, October, pp. 35–37.Google Scholar
- Delphi Group (2002). BPM2002: Market milestone report. A Delphi Group White Paper, http://www.handysoft.com/products/processautomation.pdf (2002).
- Ganguly, P., Ray, P., & Lovell, N. (2000). Workflow-based approach towards distributed health care applications, Proceedings of the 22nd Annual International Conference of the IEEE Engineering in Medicine and Biology Society, 1, 555–558.Google Scholar
- Gosain, S. (2007). Realizing the vision for web services: Strategies for dealing with imperfect standards, Information Systems Frontier, 9(1), 53–67.Google Scholar
- Gottschalk, K., Graham, S., Kreger, H., & Snell, J. (2002). Introduction to web services architecture. IBM Systems Journal, 41(2), 170–177.Google Scholar
- Hooper, M. J., Steeple, D., & Winters, C. N. (2001). Costing customer value: An approach for the agile enterprise. International Journals of Operations & Production Management, 21(5/6), 630–644.Google Scholar
- Horn, P. (2005). The new discipline of services science, BusinessWeek, January 21, 2005.Google Scholar
- Huhns, M. N., & Singh, M. P. (2005). Service-oriented computing: Key concepts and principles. IEEE Internet Computing, 75–81 (January–February)Google Scholar
- Hung, P. C. K., Chiu, D. K. W., Fung, W. W., Cheung, W. K., Wong, R., Choi, S. P. M., et al. (2007). End-to-end privacy control in service outsourcing of human intensive processes: A multi-layered web service integration approach, Information Systems Frontier, 9(1), 85–101.Google Scholar
- Keen, M., Acharya, A., Bishop, S., Hopkins, A., Milinski, S., Nott, C., et al. (2004). Patterns: Implementing an SOA Using an Enterprise Service Bus, IBM Redbooks (July).Google Scholar
- Kwak, M., Han, D., & Shim, J. (2002). A framework supporting dynamic workflow interoperation and enterprise application integration, Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 3766–3775.Google Scholar
- McCoy, D. W., & Plummer, D. C. (2006). Defining, cultivating and measuring enterprise agility, Gartner Research (April 28).Google Scholar
- Oaks, P., & ter Hofstede, A. H. M. (2007). Guided interaction: A mechanism to enable ad hoc service interaction, Information Systems Frontier, 9(1), 29–51.Google Scholar
- Rhee, S.-H., Bae, H., & Choi, Y. (2007). Enhancing the efficiency of supply chain processes through web services, Information Systems Frontier, 9(1), 103–118.Google Scholar
- SCC (2005). Proceedings of the 2005 IEEE Conference on Services Computing, July 11–15, Orlando, Florida, USA.Google Scholar
- Stohr, E. A., & Zhao, J. L. (2001). Workflow automation: Overview and research issues. Information Systems Frontiers: Special Issue on Workflow Automation and Business Process Integration, 3(3), 281–296.Google Scholar
- Umapathy, K., & Purao, S. (2007). A theoretical investigation of the emerging standards for web services, Information Systems Frontier, 9(1), 119–134.Google Scholar
- W3C, Web services architecture requirements, W3C Working Draft, http://www.w3c.org/TR/2002/WD-wsa-reqs-20020429, (April 29, 2002).
- Wiener, N. (1948). Cybernetics. Wiley: New York.Google Scholar