Advertisement

What do the participants gain? Group counselling to enhance agency at work

  • Marjatta Vanhalakka-Ruoho
  • Ritva Ruponen
Article

Abstract

Group counselling was carried out in an IT enterprise. The task was to study structured group counselling as a space for enhancing participants’ agency at work. The first research question concerned changes the participants reported regarding the group and their collaborative and individual work. The second research question asked what kinds of individual courses of development emerged based on changes in the participants’ self-observation and action patterns.

Keywords

Group counselling Workplace Relationality 

Résumé

Quel gain pour les participants ? Le counseling de groupe pour améliorer l’agentivité au travail. Une intervention de groupe a été menée dans une entreprise informatique. L’objectif était d’étudier comment une intervention structurée de groupe peut servir d’espace permettant aux participants d’améliorer leur agentivité (agency) au travail. Une première question de recherche portait sur les changements que les individus avaient remarqués concernant le groupe et le travail individuel et collaboratif. Une deuxième question de recherche interrogeait les types de trajectoires individuelles ayant émergé suite aux changements survenus dans l’auto-observation et les modèles d’action des participants.

Zusammenfassung

Was gewinnen die Teilnehmer? Gruppenberatung zur Verbesserung der Handlungsfähigkeit bei der Arbeit. Gruppenberatung wurde in einem IT-Unternehmen durchgeführt. Die Aufgabe bestand darin, strukturierte Gruppenberatung als Raum für Verbesserung der Handlungsfähigkeit der Teilnehmer zu untersuchen. Die erste Fragestellung betraf berichtete Veränderungen der Teilnehmer betreffend der Gruppe und ihrer Kooperativen-und Einzelarbeit. Die zweite Forschungsfrage untersuchte, welche Arten der individuellen Entwicklung aufgrund veränderter Selbstbeobachtung und Handlungsmuster der Teilnehmer entstanden.

Resumen

¿Qué ganan los participantes? Consejería de grupo para mejorar la agencia en el Trabajo. Una consejería de grupo se llevó a cabo en una empresa de Tecnologias de la Información (TI). El objetivo fue de estudiar como la terapia de grupo estructurada puede servir de espacio para mejorar la agencia de los participantes en el trabajo. La primera pregunta de la investigación se intereso a los cambios que los participantes comunicaron en referencia al grupo, al trabajo individual y colaborativo. La segunda pregunta de investigación estudió, el tipo de procesos individuales que surgieron en base a los cambios producidos en la auto-observación y los patrones de acción de los participantes.

References

  1. Amundson, N. E., Borgen, W. A., Iaquinta, M., Butterfield, L. D., & Koert, E. (2010). Career decisions from the decider’s perspective. The Career Development Quarterly, 58, 336–351. doi: 10.1002/j.2161-0045.2010.tb00182.x.CrossRefGoogle Scholar
  2. Arnold, J. (1997). Managing careers into the 21st century. London, UK: Paul Chapman Publishing Ltd.Google Scholar
  3. Baudouin, R., Bezanson, L., Borgen, B., Goyer, L., Hiebert, B., Magnusson, K., et al. (2007). Demonstrating value: A draft framework for evaluating the effectiveness of career development interventions. Canadian Journal of Counselling, 41(3), 146–157.Google Scholar
  4. Borgen, W. A. (1999). Implementing “starting points”: A follow-up study. Journal of Employment Counseling, 36, 98–114. doi: 10.1002/j.2161-1920.1999.tb01012.x.CrossRefGoogle Scholar
  5. Borgen, W. A., Pollard, D. E., Amundson, N. E., & Westwood, M. J. (1989). Employment groups: the counselling connection. Toronto, Canada: Lugus.Google Scholar
  6. Butterfield, L. D., Borgen, W. A., Amundson, N. E., & Eriebach, A. C. (2010). What helps and hinders workers in managing change. Journal of Employment Counseling, 47, 146–156. doi: 10.1002/j.2161-1920.2010.tb00099.x.CrossRefGoogle Scholar
  7. Campbell, C. A., & Brigman, G. (2005). Closing the achievement gap: A structured approach to group counseling. The Journal for Specialists in Group Work, 30, 67–82. doi: 10.1080/01933920590908705.CrossRefGoogle Scholar
  8. Drum, D., Becker, M. S., & Hess, E. (2011). Expanding the application of group interventions: Emergence of groups in health care settings. The Journal for Specialists in Group Work, 36, 247–263. doi: 10.1080/01933922.2011.613902.CrossRefGoogle Scholar
  9. Edwards, A. (2005). Relational agency: Learning to be a resourceful practitioner. International Journal of Educational Research, 43, 168–182. doi: 10.1016/j.ijer.2006.06.010.CrossRefGoogle Scholar
  10. Gergen, K. J. (2009). Relational being: beyond self and community. New York, NY: Oxford University Press.Google Scholar
  11. Hakkarainen, K., Palonen, T., Paavola, S., & Lehtinen, E. (2004). Communities of networked expertise: Professional and educational perspectives. Amsterdam, The Netherlands: Elsevier.Google Scholar
  12. Hitlin, S., & Elder, G. H., Jr. (2007). Time, self, and the curiously abstract concept of agency. Sociological Theory, 25, 170–191. doi: 10.1111/j.1467-9558.2007.00303.x.CrossRefGoogle Scholar
  13. Isopahkala-Bouret, U. (2005). Joy and struggle for renewal: A narrative inquiry into expertise in job transitions (Research Report No. 201). Helsinki, Finland: Department of Education, University of Helsinki.Google Scholar
  14. Koivisto, P., Vinokur, A. D., & Vuori, J. (2011). Effects of career choice intervention on components of career preparation. The Career Development Quarterly, 59, 345–366. doi: 10.1002/j.2161-0045.2011.tb00074.x.CrossRefGoogle Scholar
  15. Leiman, M. (2007). Dialoginen ohjaus ja neuvonta [Dialogical Counselling]. In Polku työmarkkinoille—osahanke [Paths to the labor market project]. Dialoginen ohjaus ja neuvonta käytännössä [From supported agency to the independent agency] (pp. 9–27). Joensuu, Finland: OPTIO TYÖELÄMÄÄN—Joensuun Seudun Työllisyys EQUAL-hanke.Google Scholar
  16. Leiman, M. (2012). Dialogical sequence analysis in studying psychotherapeutic discourse. International Journal for Dialogical Science, 6(1), 123–147.Google Scholar
  17. Leiman, M., & Stiles, W. B. (2001). Dialogical sequence analysis and the zone of proximal development as conceptual enhancements to the assimilation model: The case of Jan revisited. Psychotherapy Research, 11, 311–330. doi: 10.1080/713663986.CrossRefGoogle Scholar
  18. Lohman, M. C. (2009). A survey of factors influencing the engagement of information technology professionals in informal learning activities. Information Technology, Learning, and Performance Journal, 25(1), 43–53.Google Scholar
  19. McLeod, J. (1999). Practitioner research in counselling. London, UK: Sage.Google Scholar
  20. McLeod, J. (2010). The effectiveness of workplace counselling: A systematic review. Counselling and Psychotherapy Research: Linking Research with Practice, 10, 238–248. doi: 10.1080/14733145.2010.485688.CrossRefGoogle Scholar
  21. Richardson, M. S. (2004). The emergence of new intentions in subjective experience: A social/personal constructionist and relational understanding. Journal of Vocational Behavior, 64, 485–498. doi: 10.1016/j.jvb.2003.12.011.CrossRefGoogle Scholar
  22. Richardson, M. S. (2009). Another way to think about the work we do: Counselling for work and relationship. International Journal for Educational and Vocational Guidance, 9, 75–84. doi: 10.1007/s10775-009-9154-3.CrossRefGoogle Scholar
  23. Rutter, M. E. (2007). Group supervision with practising school counsellors. Guidance & Counseling, 21(3), 160–167.Google Scholar
  24. Savickas, M. L., Nota, L., Rossier, J., Dauwalder, J. P., Duarte, M. E., Guichard, J., et al. (2009). Life designing: A paradigm for career construction in the 21st century. Journal of Vocational Behavior, 75, 239–250. doi: 10.1016/j.jvb.2009.04.004.CrossRefGoogle Scholar
  25. Schultheiss, D. E. (2007). The emergence of a relational cultural paradigm for vocational psychology. Journal for Educational and Vocational Guidance, 7, 145–147. doi: 10.1007/s10776-007-9124-6.CrossRefGoogle Scholar
  26. Shanahan, M. J., & Hood, K. E. (2000). Adolescents on changing social structures: Bounded agency in life course perspective. In L. J. Crockett & R. K. Silbereisen (Eds.), Negotiating adolescence in times of social change (pp. 123–134). Cambridge, UK: Cambridge University Press.Google Scholar
  27. Taylor, C. (1977). What is human agency? In T. Mischel (Ed.), The self: Psychological and philosophical issues (pp. 103–135). Totowa, NJ: Rowman & Littlefield.Google Scholar
  28. Vanhalakka-Ruoho, M., Borgen, W. A., Herranen, J., Juutilainen, P.-K., Koivuluhta, M., Korkki, J., Penttinen, L., Vesisenaho, M. (2009, June). Group counselling in the era of change and uncertainty: Navigating forwards. Paper presented at the IAEVG congress on coherence, co-operation and quality in guidance and counselling, Jyväskylä, Finland.Google Scholar
  29. Vuori, J., Toppinen-Tanner, S., & Mutanen, P. (2012). Effects of resource-building group intervention on career management and mental health in work organizations: Randomized controlled field trial. Journal of Applied Psychology, 97, 273–286. doi: 10.1037/a0025584.CrossRefGoogle Scholar
  30. Wenger, E. (1999). Communities of practice: Learning, meaning, and identity. Cambridge, UK: University Press.Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2013

Authors and Affiliations

  1. 1.School of Educational Sciences and PsychologyUniversity of Eastern FinlandJoensuuFinland

Personalised recommendations