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Trust but Verify: The Interactive Effects of Trust and Autonomy Preferences on Health Outcomes

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Abstract

Patients’ trust in their physicians improves their health outcomes because of better compliance, more disclosure, stronger placebo effect, and more physicians’ trustworthy behaviors. Patients’ autonomy may also impact on health outcomes and is increasingly being emphasized in health care. However, despite the critical role of trust and autonomy, patients that naïvely trust their physicians may become overly dependent and lack the motivation to participate in medical care. In this article, we argue that increased trust does not necessarily imply decreased autonomy. Furthermore, patients with high levels of trust and autonomy preferences are most likely to have the best health outcomes. We propose a framework for understanding simultaneous trust and autonomy preferences and for recognizing their interactive effects on health outcomes in the dynamic medical encounter. This framework argues that policy makers and health care providers should make efforts to foster not only patients’ trust but also their preferences for autonomy and thus gain the best position for achieving health-related goals.

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  1. Ophthalmology Department, YongKang Veterans Hospital and College of Management, I-Shou University, Kaohsiung, Taiwan

    Yin-Yang Lee

  2. Department of Healthcare Administration, College of Management, I-Shou University, Kaohsiung, Taiwan

    Julia L. Lin

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  1. Yin-Yang Lee
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Lee, YY., Lin, J.L. Trust but Verify: The Interactive Effects of Trust and Autonomy Preferences on Health Outcomes. Health Care Anal 17, 244–260 (2009). https://doi.org/10.1007/s10728-008-0100-1

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