Education and Information Technologies

, Volume 24, Issue 6, pp 3269–3287 | Cite as

ICT-related training and support Programmes for information professionals

  • Rexwhite Tega EnakrireEmail author


This paper, which seeks to investigate ICT-related training and support programmes for information professionals, becomes essential due to multifarious tasks that require adequate ICT skills, knowledge and application in a dynamic context to function better. This paper adopted the quantitative research approach. The quantitative approach was survey, using a questionnaire to collect data from respondents in selected university libraries in Africa. Findings revealed that ICT-related training and support programmes offered to information professionals helped to improve current practices of library operations and service delivery to users. Re-skilling becomes significant due to the existing phenomenon of pedagogical learning, thus leading to the creation and harvesting of knowledge among information professionals. The exposure, experience, knowledge and skills acquired serve as defence for information professionals in the application and use of ICT-related tools of hardware and software, irrespective of the context. Embracing continuous acquisition of knowledge and skills to navigate and sustain dynamism in the work place becomes a necessity.


ICT-related training Support programmes Information professionals ICT skills Africa-university libraries. 


Compliance with ethical standards

Conflict of interest


Supplementary material

10639_2019_9931_MOESM1_ESM.docx (16 kb)
ESM 1 (DOCX 15 kb)


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© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Department of Information ScienceUniversity of South AfricaPretoriaSouth Africa

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