Advertisement

Computer Supported Cooperative Work (CSCW)

, Volume 27, Issue 3–6, pp 495–537 | Cite as

Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home

  • Johanna Meurer
  • Claudia Müller
  • Carla Simone
  • Ina Wagner
  • Volker Wulf
Article
  • 251 Downloads

Abstract

Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.

Keywords

ICT design Sustainability Elderly people Appropriation Capacity building Funding schemes Collective learning 

Notes

Acknowledgments

This study was realized in the context of the SFB 1187 “Media of Cooperation” funded by the German Research Foundation (DFG).

References

  1. Aanestad, Margunn; and Ole Hanseth (2003). Design as bootstrapping: on the evolution of ICT networks in health care. Methods of Information in Medicine, vol. 42, pp. 385–391.CrossRefGoogle Scholar
  2. Aanestad, Margunn; Miria Grisot; Ole Hanseth; and Polyxeni Vassilakopoulou (2017). Information infrastructures and the challenge of the installed base. In M. Aanestad; M. Grisot; O. Hanseth; and P. Vassilakopoulou (eds): Information Infrastructures within European Health Care: Working with the Installed Base. Springer International Publishing, pp. 25–33.Google Scholar
  3. Aarhus, Rikke; and Stinne Aaløkke Ballegaard (2010). Negotiating boundaries: managing disease at home. CHI’10. Proceedings of the SIGCHI conference on Human Factors in Computing Systems, Atlanta, Georgia, USA, 10–15 April 2010. New York: ACM Press, pp. 1223–1232.Google Scholar
  4. Altman, David G. (1995). Sustaining interventions in community systems: on the relationship between researchers and communities. Health Psychology, vol.14, no. 6, pp. 526–536.CrossRefGoogle Scholar
  5. Anderson, Neil; Karsten C. De Dreu; and Bernard A. Nijstad (2004). The routinization of innovation research: A constructively critical review of the state-of-the-science. Journal of Organizational Behavior, vol. 25, no. 2, pp. 147–173.CrossRefGoogle Scholar
  6. Avgerou, Chrisanthi (2008). Information systems in developing countries: a critical research review. Journal of information Technology, vol. 23, no. 3, pp. 133–146.CrossRefGoogle Scholar
  7. Balka, Ellen; and Ina Wagner (2006). Making things work: dimensions of configurability as appropriation work. CSCW’06. The 20th anniversary ACM conference on Computer supported cooperative work. Banff, Alberta, Canada, 4–8 November 2006. New York: ACM Press, pp. 229–238.Google Scholar
  8. Ballegaard, Stinne Aaløkke; Jonathan Bunde-Pedersen; and Jakob E. Bardram (2006). Where to, Roberta? Reflecting on the role of technology in assisted living roles. NordiCHI 2006. Proceedings of the 4th Nordic conference on Human-computer interaction, Oslo, Norway, 14–18 October 2006. New York: ACM Press, pp. 373–376.Google Scholar
  9. Baskerville, Richard; and Michael D. Myers (2004). Special Issue on Action Research in Information Systems: Making IS research relevant to practice: foreword. MIS Quarterly, vol. 28, no. 3, pp. 329–335.CrossRefGoogle Scholar
  10. Betz, Matthias; and Volker Wulf (2018). Towards transferability in grounded design: comparing two design case studies in firefighting. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford: Oxford University Press, pp. 459–488.Google Scholar
  11. Bietz, Matthew J.; Eric PS Baumer; and Charlotte P. Lee (2010) Synergizing in cyberinfrastructure development. Computer Supported Cooperative Work (CSCW), vol. 19, no. 3–4, pp. 245–281.CrossRefGoogle Scholar
  12. Bjerknes, Gro and Bratteteig, Tone (1988). Computers—utensils or epaulets? The application perspective revisited. AI & Society, vol. 2, no. 3, pp. 258–266.CrossRefGoogle Scholar
  13. Bødker, Susanne (1994). Creating conditions for participation: conflicts and resources in systems design. DAIMI Report Series 13, no. 479.Google Scholar
  14. Bødker, Susanne and Pär-Ola Zander (2015). Participation in design between public sector and local communities. C&T '15. The 7th International Conference on Communities and Technologies, Limerick, Ireland, 27–30 June 2015. New York: ACM Press, pp. 49–58.Google Scholar
  15. Bossen, Claus; and Peter Dalsgaard (2005). Conceptualization and appropriation: the evolving use of a collaborative knowledge management system. Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility, Aarhus, Denmark, 21–25 August 2005. New York: ACM Press, pp. 99–108.Google Scholar
  16. Boudiny, Kim (2013). Active ageing: from empty rhetoric to effective policy tool. Ageing and society, vol. 33, no. 6, pp. 1077–1098.CrossRefGoogle Scholar
  17. Bowers, John; Graham Button; and Wes Sharrock (1995). Workflow from within and without: technology and cooperative work on the print industry shopfloor. In H. Marmolin; Y. Sundblad; and K. Schmidt (eds): ECSCW’95. Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, Stockholm, Sweden, 10–14 September 1995. Dordrecht: Springer, pp. 51–66.Google Scholar
  18. Braa, Jørn; Eric Monteiro; and Sundeep Sahay (2004). Networks of action: sustainable health information systems across developing countries. MIS Quarterly vol. 28, no. 3, Special Issue on Action Research in Information Systems (Sep. 2004), pp. 337–362.Google Scholar
  19. Bratteteig, Tone; and Ina Wagner (2014). Disentangling participation: Power and decision-making in participatory design. Cham: Springer International Publishing.Google Scholar
  20. Bratteteig, Tone; and Ina Wagner (2016). Unpacking the notion of participation in Participatory Design. Computer Supported Cooperative Work (CSCW), vol. 25, no. 6, pp. 425–475.CrossRefGoogle Scholar
  21. Brundtland, Gro H. (1987). Our Common Future: The World Commission on Environment and Development. Oxford: Oxford University Press.Google Scholar
  22. Brynjarsdottir, Hronn; Maria Håkansson; James Pierce; Eric Baumer; Carl DiSalvo; and Phoebe Sengers (2012). Sustainably unpersuaded: how persuasion narrows our vision of sustainability. CHI’12. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Austin, Texas, USA, 5–10 May 2012. New York: ACM Press, pp. 947–956.Google Scholar
  23. Cabitza, Federico; and Carla Simone (2017). Malleability in the hand of end-users. In F. Paternò and V. Wulf (eds): New Perspectives in End-user Development. Cham: Springer International, pp. 137–164.CrossRefGoogle Scholar
  24. Carroll, John M.; and Mary Beth Rosson (2007). Participatory design in community informatics. Design Studies, vol. 28, no. 3, pp. 243–261.CrossRefGoogle Scholar
  25. Dalsgaard, Peter; and Kim Halskov (2012). Reflective design documentation. DIS’12. Proceedings of the Designing Interactive Systems Conference, Newcastle Upon Tyne, UK, 11–15 June 2012. New York: ACM Press, pp. 428–437.Google Scholar
  26. Dillahunt, Tawanna (2014). Toward a deeper understanding of sustainability within HCI. Workshop on Sustainability. CHI’14 Conference on Human Factors in Computing Systems Toronto, Ontario, Canada, 26 April – 1 May 2014.Google Scholar
  27. DiSalvo, Carl; Phoebe Sengers; and Hrönn Brynjarsdóttir (2010). Mapping the landscape of sustainable HCI. CHI’10. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Atlanta, Georgia, USA, 10–15 April, 2010. New York: ACM Press, pp. 1975–1984.Google Scholar
  28. Dourish, Paul (2003). The appropriation of interactive technologies: Some lessons from placeless documents. Computer Supported Cooperative Work (CSCW), vol. 12, no. 4, pp. 465–490.CrossRefGoogle Scholar
  29. Draxler, Sebastian; and Gunnar Stevens (2011). Supporting the collaborative appropriation of an open software ecosystem. Computer Supported Cooperative Work (CSCW), vol. 20, no. 4–5, pp. 403–448.CrossRefGoogle Scholar
  30. Ehn, Pelle; Elisabet M. Nilsson; and Richard Topgaard (eds) (2014). Making Futures: Marginal Notes on Innovation, Design, and Democracy. Cambridge: The MIT Press.Google Scholar
  31. Ellström, Per-Erik (2001). Integrating learning and work: problems and prospects. Human Resource Development Quarterly, vol. 12, no. 4, pp. 421–435.CrossRefGoogle Scholar
  32. Engeström, Yrjö (2001). Expansive learning at work: toward an activity theoretical reconceptualization. Journal of Education and Work, vol. 14, no.1, pp. 133–156.CrossRefGoogle Scholar
  33. Giaccardi, Elisa; Lenneke Kuijer; and Louis Neven (2016). Design for resourceful ageing: intervening in the ethics of gerontechnology. DRS2016. Design Research Society 50th Anniversary Conference, Brighton, UK, 27–30 June 2016.Google Scholar
  34. Gregson, Nicky; Alan Metcalfe; and Louise Crewe (2009). Practices of object maintenance and repair: how consumers attend to consumer objects within the home. Journal of Consumer Culture, vol. 9, no. 2, pp. 248–272.CrossRefGoogle Scholar
  35. Grönvall, Erik; and Morten Kyng (2013). On participatory design of home-based healthcare. Cognition, technology & work, vol. 15, no. 4, pp. 389–401.CrossRefGoogle Scholar
  36. Gschwind, Yves J.; Sabine Eichberg; Andreas Ejupi; Helios de Rosario; Michael Kroll; Hannah R. Marston; Rainer Wieching; and Kim Delbaere (2015). ICT-based system to predict and prevent falls (iStoppFalls): results from an international multicenter randomized controlled trial. European Review of Aging and Physical Activity, vol. 12, no. 1, 13 p.Google Scholar
  37. Güldenpfennig, Florian; and Geraldine Fitzpatrick (2013). Towards rapid technology probes for senior people. In A. Holzinger; M. Ziefle; M. Hitz; and M. Debevc (eds): Human Factors in Computing and Informatics. Berlin/Heidelberg: Springer, pp. 664–671.CrossRefGoogle Scholar
  38. Haddon, Leslie (2003). Domestication and mobile telephony. In J. Katz (ed): Machines that Become Us: The Social Context of Personal Communication Technology. New Brunswick, New Jersey: Transaction Publishers, pp. 43–56.Google Scholar
  39. Harwood, Stephen A. (2011). The domestication of online technologies by smaller businesses and the ‘busy day’. Information and Organization, vol. 21, no. 2, pp. 84–106.CrossRefGoogle Scholar
  40. Havn, Erling; and Jørgen P. Bansler (2006). Sensemaking in technology-use mediation: adapting groupware technology in organizations. Computer Supported Cooperative Work (CSCW), vol. 15, no. 1, pp. 55–91.CrossRefGoogle Scholar
  41. Heeks, Richard (2002). Information Systems and developing countries: failure, success, and local improvisations. The Information Society, vol. 18, no. 2, pp. 101–112.CrossRefGoogle Scholar
  42. Henderson, Austin; and Morten Kyng (1991). There's no place like home: continuing design in use. In J. Greenbaum; and M. Kyng (eds): Design at work: Cooperative Design of Computer Systems. Hillsdale, NJ, USA: Lawrence Erlbaum Associates, pp. 219–240.Google Scholar
  43. Hilty, Lorenz; Wolfgang Lohmann; and Elaine Huang (2011). Sustainability and ICT - an overview of the field. Politeia, vol. 27, no. 104, pp. 13–28.Google Scholar
  44. Hornung, Dominik; Claudia Müller; Irina Shklovski; Timo Jakobi; and Volker Wulf (2017). Navigating relationships and boundaries: concerns around ICT-uptake for elderly people. CHI '17. Proceedings of the 2017 CHI Conference on Human Factors in Computing System, Denver, Colorado, USA, 06–11 May 2017. New York: ACM Press, pp. 7057–7069.Google Scholar
  45. Hyysalo, Sampsa (2004). Technology-nurtured collectives in maintaining and implementing technology for elderly care. Science & Technology Studies, vol. 17, no 2, pp, 23–43.Google Scholar
  46. Iversen, Ole Sejer; and Christian Dindler (2014). Sustaining participatory design initiatives. CoDesign, vol. 10, no 3–4, pp. 153–170.CrossRefGoogle Scholar
  47. Johnston, Paul; Mark Everard; David Santillo; and Karl-Henrik Robert (2007). Reclaiming the definition of sustainability. Environmental Science and Pollution Research, vol. 14, no 1, pp. 60–66.CrossRefGoogle Scholar
  48. Joshi, Suhas Govind; and Tone Bratteteig (2016). Designing for prolonged mastery. On involving old people in Participatory Design. Scandinavian J. Inf. Systems, vol. 28, no 1, pp. 3–36.Google Scholar
  49. Karasti, Helena; Karen S. Baker; and Florence Millerand (2010). Infrastructure time: long-term matters in collaborative development. Computer Supported Cooperative Work (CSCW) vol. 19, no. 3–4, pp. 377–415.CrossRefGoogle Scholar
  50. Kensing, Finn; Jesper Simonsen; and Keld Bødker (1998). MUST: A method for participatory design. Human-Computer Interaction, vol. 13, no. 2, pp. 167–198.CrossRefGoogle Scholar
  51. Kettinger, William J.; Grover Varun; Guha Subashish; and Albert H. Segars (1994). Strategic information systems revisited: a study in sustainability and performance. MIS Quarterly, vol. 18, no. 1 pp. 31–58.CrossRefGoogle Scholar
  52. Kyng, Morten (2015). On creating and sustaining alternatives: the case of Danish telehealth. Proceedings of The Fifth Decennial Aarhus Conference on Critical Alternatives, Aarhus, Denmark, 17–21 August 2015. Aarhus, DK: Aarhus University Press, pp. 5–16.Google Scholar
  53. Lee, Charlotte; and Kjeld Schmidt (2018) A bridge too far? Critical remarks on the concept of ‘infrastructure’ in CSCW and IS. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds.): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford: Oxford University Press, pp. 177–218.Google Scholar
  54. Leong, Tuck Wah; and Toni Robertson (2016). Voicing values: laying foundations for ageing people to participate in design. PDC 2016. The 14th Participatory Design Conference, Aarhus, Denmark, 15–19 August 2016. New York: ACM Press, pp. 31–40.Google Scholar
  55. Lieberman, Henry; Fabio Paternò; Markus Klann; and Volker Wulf (2006). End-User Development: An Emerging Paradigm. Springer International Publishing, pp. 1–8.Google Scholar
  56. Light, Ann; and Yoko Akama (2012). The human touch: participatory practice and the role of facilitation in designing with communities. PDC’12. Proceedings of the 12th Participatory Design Conference: Research Papers-Volume 1, Roskilde, Denmark, 12–16 August 2012. New York: ACM Press, pp. 61–70.Google Scholar
  57. Light, Ann; Tuck W. Leong; and Toni Robertson (2015). Ageing well with CSCW. In N. Boulus-Rødje; G. Ellingsen; T. Bratteteig, M. Aanestad; and P. Bjorn, P. (eds): ECSCW 2015. Proceedings of the 14th European Conference on Computer Supported Cooperative Work, Oslo, Norway, 19-23 September 2015. Springer International Publishing, pp. 295–304.Google Scholar
  58. Meurer, Johanna; Martin Stein; David Randall; Markus Rohde; and Volker Wulf (2014a). Social dependency and mobile autonomy: supporting older adults' mobility with ridesharing ICT. CHI ’14.  Proceedings of the 32nd annual ACM conference on Human factors in computing systems, Toronto, Ontario, Canada, 26 April – 01 May 2014. New York: ACM Press, pp. 1923–1932.Google Scholar
  59. Meurer, Johanna; Martin Stein; and Volker Wulf (2014b). Designing cooperation for sustainable mobility: Mobile methods in ridesharing contexts. COOP 2014. Proceedings of the 11th International Conference on the Design of Cooperative Systems, Nice, France, 27–30 May 2014. Springer International Publishing, pp. 345–359.Google Scholar
  60. Meurer, Johanna; Dennis Lawo; Lukas Janßen; and Volker Wulf (2016). Designing mobility eco-feedback for elderly users. CHI’16. Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems, San Jose, California, USA, 7–12 May 2016. New York: ACM Press, pp. 921–926.Google Scholar
  61. Meurer, Johanna; Martin Stein; David Randall; and Volker Wulf (2018). Designing for way-finding as practices – a study about elderly people's mobility. International Journal of Human-Computer Studies, vol. 115, no.1, pp. 40–51.CrossRefGoogle Scholar
  62. Monteiro, Erik; Neil Pollock; Ole Hanseth; and Robin Williams (2013). From artefacts to infrastructures. Computer Supported Cooperative Work (CSCW), vol. 22, no. 4–6, pp. 575–607.CrossRefGoogle Scholar
  63. Müller, Claudia; and Lin Wan (2018). ICT-Design in a complex moral universe – ethnography-based development of a GPS monitoring system for persons who wander. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds.): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford: Oxford University Press, pp. 363–390Google Scholar
  64. Müller, Claudia; Cornelius Neufeldt; David Randall; and Volker Wulf (2012). ICT-Development in residential care settings: sensitizing design to the life circumstances of the residents of a care home. CHI '12. Proceedings of the 2012 ACM Conference on Human Factors in Computing Systems, Austin, Texas, USA, 5–10 May 2012. New York: ACM Press, pp. 2639–2648.Google Scholar
  65. Müller, Claudia; Dominik Hornung; Theodor Hamm; and Volker Wulf (2015a). Practice-based design of a neighborhood portal: focusing on elderly tenants in a city quarter living lab. CHI’15. Proceedings of the 33rd ACM Conference on Human Factors in Computing Systems, Seoul, Republic of Korea, 18–23 April 2015. New York: ACM Press, pp. 2295–2304.Google Scholar
  66. Müller, Claudia; Dominik Hornung; Theodor Hamm; and Volker Wulf (2015b). Measures and tools for supporting ICT appropriation by elderly and non tech-savvy persons in a long-term perspective. In N. Boulus-Rødje; G. Ellingsen; T. Bratteteig; M. Aanestad; and P. Bjorn (eds): ECSCW 2015. Proceedings of the 14th Conference on Computer Supported Cooperative Work, Oslo, Norway, 19–23 September 2015. Springer International Publishing, pp. 263–281.Google Scholar
  67. Norman, Wayne; and Chris MacDonald (2004). Getting to the bottom of ‘triple bottom line’. Business Ethics Quarterly, vol. 14, no 2, pp. 243–262.CrossRefGoogle Scholar
  68. Nygaard, Kristen; and Olav Terje Bergo (1975). The trade unions — new users of research. Personnel Review, vol. 4, no. 2, pp. 5–10.CrossRefGoogle Scholar
  69. Ogonowski, Corinna; Konstantin Aal; Daryoush Vaziri; Thomas v. Rekowski; David Randall; Dirk Schreiber; Rainer Wieching; and Volker Wulf (2016). ICT-based fall prevention system for older adults: qualitative results from a long-term field study. ACM Transactions on Computer-Human Interaction (TOCHI), vol. 23, no 5, pp. 29.1–29.33.CrossRefGoogle Scholar
  70. Ogonowski, Corinna; Timo Jakobi; Claudia Müller; and Jan Hess (2018). PRAXLABS: A sustainable framework for user-centered ICT development. Cultivating research experiences from living labs in the home. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds.): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford, UK: Oxford University Press, pp. 319–360.Google Scholar
  71. Orlikowski, Wanda. J. (1992). The duality of technology: rethinking the concept of technology in organizations. Organization Science, vol. 3, no. 3, pp. 398–427.CrossRefGoogle Scholar
  72. Orlikowski, Wanda J.; and J. Debra Hofman (1997). An improvisational model for change management: the case of groupware technologies. Sloan Management Review, vol. 38, no. 2, Winter 1997, pp. 11–22.Google Scholar
  73. Oudshoorn, Nelly (2008). Diagnosis at a distance: the invisible work of patients and healthcare professionals in cardiac telemonitoring technology. Sociology of Health & Illness, vol. 30, no. 2, pp. 272–288.CrossRefGoogle Scholar
  74. Paternò, Fabio; and Volker Wulf (eds) (2017). New Perspectives in End-user Development . Cham: Springer International Publishing.Google Scholar
  75. Penzenstadler, Birgit (2013). Towards a definition of sustainability in and for software engineering. SAC '13. Proceedings of the 28th Annual ACM Symposium on Applied Computing, Coimbra, Portugal, 18–22 March 2013. New York: ACM Press, pp. 1183–1185.Google Scholar
  76. Pipek, Volkmar (2005). From tailoring to appropriation support: Negotiating groupware usage. PhD Thesis, University of Oulu, Finland.Google Scholar
  77. Pipek, Volkmar; and Volker Wulf (1999). A groupware’s life. In S. Bødker; M. Kyng; and K. Schmidt (eds): ECSCW’99. Proceedings of the Sixth European Conference on Computer Supported Cooperative Work, Copenhagen, Denmark, 12–16 September 1999. Dordrecht: Springer, pp. 199–218.Google Scholar
  78. Pipek, Volkmar; and Volker Wulf (2009). Infrastructuring: Toward an integrated perspective on the design and use of information technology. Journal of the Association for Information Systems, vol. 10, no 5, pp. 447–473.CrossRefGoogle Scholar
  79. Pipek, Volkmar; Gunnar Stevens; Claudia Müller; Michael Veith; and Sebastian Draxler (2008). Towards an appropriation infrastructure: supporting user creativity in IT adoption. In W. Golden, T. Acton, K. Conboy, H. van der Heijden, and V. K. Tuunainen (eds.): ECIS 2008. Proceedings of the European Conference on Information Systems, Galway, Ireland, 9–11 June 2008, pp. 1165–1177.Google Scholar
  80. Procter, Rob; Trisha Greenhalgh; Joe Wherton; Paul Sugarhood; Mark Rouncefield; and Sue Hinder (2014). The day-to-day co-production of ageing in place. Computer Supported Cooperative Work (CSCW), vol. 23, no. 3, pp. 245–267.CrossRefGoogle Scholar
  81. Randall, David (2018). Investigation and Design. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds.): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford, UK: Oxford University Press, pp. 221–242.Google Scholar
  82. Ribes, David; and Thomas A. Finholt (2009). The long now of technology infrastructure: articulating tensions in development. Journal of the Association for Information Systems, vol. 10, no. 5, pp. 375–398.CrossRefGoogle Scholar
  83. Robinson, Mike; and Liam Bannon (1991). Questioning representations. In L. Bannon; M. Robinson; and K. Schmidt (eds): ECSCW’91. Proceedings of the Second European Conference on Computer-Supported Cooperative Work, Amsterdam, The Netherlands, 24-27 September 1991. Dordrecht: Springer, pp. 219–232.Google Scholar
  84. Scheirer, Mary Ann (2005). Is sustainability possible? A review and commentary on empirical studies of program sustainability. American Journal of Evaluation vol. 26, no. 3, pp. 320–347.CrossRefGoogle Scholar
  85. Schwartz, Tobias; Sebastian Denef; Gunnar Stevens; Leonardo Ramirez; and Volker Wulf (2013). Cultivating energy literacy: results from a longitudinal living lab study of a home energy management system. CHI’13. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France, 27 April-2 May 2013. New York: ACM Press, pp. 1193–1202.Google Scholar
  86. Shediac-Rizkallah, Mona C.; and Lee R. Bone (1998). Planning for the sustainability of community-based health programs: conceptual frameworks and future directions for research, practice and policy. Health Education Research, vol. 13, no. 1, pp. 87–108.CrossRefGoogle Scholar
  87. Silverstone, Roger; and Leslie Haddon (1996). Design and the domestication of ICTs: technical change and everyday life. In R. Silverstone (ed.): Communicating by Design: The Politics of Information and Communication Technologies. Oxford, UK: Oxford University Press, pp. 44–74.Google Scholar
  88. Simonsen, Jesper; and Morten Hertzum (2012). Sustained participatory design: extending the iterative approach. Design issues , vol. 28, no 3, pp. 10–21.CrossRefGoogle Scholar
  89. Simonsen, Jesper; and Toni Robertson (eds) (2012). International Handbook of Participatory Design . London/New York: Routledge.Google Scholar
  90. Standing, Craig; and Paul Jackson (2007). An approach to sustainability for information systems. Journal of Systems and Information Technology, vol. 9, no 2, pp. 167–176.CrossRefGoogle Scholar
  91. Stein, Martin; Johanna Meurer; Alex Boden; and Volker Wulf (2017). Mobility in later life: appropriation of an integrated transportation platform. CHI '17. Proceedings of the 2017 CHI Conference on Human Factors in Computing System, Denver, Colorado, USA, 06–11 May 2017. New York: ACM Press, pp. 5716–5729.Google Scholar
  92. Stevens, Gunnar; and Volkmar Pipek (2018). Making use: understanding, studying, and supporting appropriation. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford: Oxford University Press.Google Scholar
  93. Stevens, Gunnar; Volkmar Pipek; and Volker Wulf (2009). Appropriation infrastructure: supporting the design of usages. In W. Pipek; M.B. Rosson; and V. Wulf (eds): IS-EUD 2009. Proceedings of the 2nd International Symposium on End-User Development, Siegen, Germany, 2-4, March 2009. Berlin Heidelberg New York: Springer, pp. 50–69.Google Scholar
  94. Stevens, Gunnar; Markus Rohde; Matthias Korn; and Volker Wulf (2018). Grounded design. A research paradigm in practice-based computing. In V. Wulf; V. Pipek; D. Randall; M. Rohde; K. Schmidt; and G. Stevens (eds): Socio Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts. Oxford: Oxford University Press, pp. 139–176.Google Scholar
  95. Storni, Cristiano (2010). Unpacking design practices: the notion of thing in the making of artifacts. Science, Technology, & Human Values, vol. 37, no 1, pp. 88–123.CrossRefGoogle Scholar
  96. Strauss, Anselm (1988). The articulation of project work: an organizational process. The Sociological Quarterly, vol. 29, no. 2, pp. 163–178.CrossRefGoogle Scholar
  97. Tomlinson, Bill; Six M. Silberman; Donald Patterson; Yue Pan; and Eli Blevis (2012). Collapse informatics: augmenting the sustainability & ICT4D discourse in HCI. CHI’12. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Austin, Texas, USA, 5–10 May 2012. New York: ACM Press, pp. 655–664.Google Scholar
  98. Vaziri, Darioush D.; Konstantin Aal; Corinna Ogonowski; Thomas v. Rekowski; Michael Kroll; Hannah R. Marston; Rakel Poveda; Yves J. Gschwind; Kim Delbaere; Rainer Wieching; and Volker Wulf (2016). Exploring User experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a Living Lab. European Review of Aging and Physical Activity, vol. 13, no. 1, 6 p.CrossRefGoogle Scholar
  99. Vaziri, Darioush D.; Konstantin Aal; Yves J. Gschwind.; Kim Delbaere; Anne Weibert; Janneke Annegarn; Helios De Rosario; Rainer Wieching; David Randall; and Volker Wulf (2017). Analysis of effects and usage indicators for a ICT-based fall prevention system in community dwelling older adults. International Journal of Human-Computer Studies, vol. 106, pp. 10–25.CrossRefGoogle Scholar
  100. Verganti, Roberto (2008). Design, meanings, and radical innovation: a meta model and a research agenda. Journal of Product Innovation Management, vol. 25, no 5, pp. 436–456.CrossRefGoogle Scholar
  101. Verhaegh, Stefan; Ellen van Oost; and Nelly Oudshoorn (2016). Innovation in civil society. The socio-material dynamics of a community innovation. In S. Hyysalo; T.E. Jensen; and N. Oudshoorn (eds.): The New Production of Users: Changing Innovation Collectives and Involvement Strategies. New York/London: Routledge, pp. 193–218.Google Scholar
  102. Vines, John; Rachel Clarke; Peter Wright; John McCarthy; and Patrick Olivier (2013). Configuring participation: on how we involve people in design. CHI’13. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France, 27 April-2 May 2013. New York: ACM Press, pp. 429–438.Google Scholar
  103. Wade, Michael; and John Hulland (2004). Resource-based view and Information Systems research: review, extension, and suggestions for future research. MIS Quarterly, vol. 28, no. 1, pp. 107–142CrossRefGoogle Scholar
  104. Watson, Richard T.; Mikael Lind; and Sandra Haraldson (2012). The emergence of sustainability as the new dominant logic: implications for Information Systems. ICIS 2012. Proceedings of the Thirty Third International Conference on Information Systems, Orlando, USA, 16–19 December 2012, pp. 3–16.Google Scholar
  105. Winschiers-Theophilus, Heike; Naska Winschiers-Goagoses; Kasper Rodil; Edwin Blake; Tariq Zaman; Gereon Koch Kapuire; and Richard Kamukuenjandje (2013). Moving away from Erindi-roukambe: Transferability of a rural community-based co-design. Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries, Ocho Rios, Jamaica, 19–22 May 2013, p. 363–374.Google Scholar
  106. Wulf, Volker, Claudia Müller; Volkmar Pipek; Dave Randall; Markus Rohde; and Gunnar Stevens (2015). Practice-based computing: empirically-grounded conceptualizations derived from design case studies. In V. Wulf; K. Schmidt; and D. Randall (eds): Designing Socially Embedded Technologies in the Real-World. London: Springer, pp. 111–150.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media B.V., part of Springer Nature 2018

Authors and Affiliations

  1. 1.University of SiegenSiegenGermany

Personalised recommendations