Journal of Consumer Policy

, Volume 41, Issue 4, pp 455–471 | Cite as

Consumer Protection in Uganda: The Law in Theory and Practice

  • F. ZeijaEmail author
Original Paper


This paper sets out to analyse the state of consumer protection in Uganda and the legislations that underpin it. This study adopted a descriptive, thematic, and analytical research design. The study established that legislation on consumer protection in Uganda is fragmented. Overtime, however, a new disjointed legal dispensation has taken centre stage. Even with the few interventions in form of legislation, there is a disconnect between the legal provisions and their practical application. The influence of foreign laws on consumer protection legislation in Uganda is apparent. The study concludes that there is a positive relationship between the level of development and the degree of consumer protection. There is also a direct relationship between the source of funds to sponsor legislation and the nature of legislation that is enacted. The study recommends an overhaul of the current legal regime and enactment of a comprehensive consumer protection legislation.


Consumer Protection Telecommunications Liability Safety 


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.High Court of UgandaKampalaUganda
  2. 2.Makerere University Business School-UgandaKampalaUganda

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