Are Users Satisfied with Assertive Community Treatment in Spite of Personal Restrictions?
- 688 Downloads
The purpose of this explorative study was to examine satisfaction among 70 users of 12 Norwegian Assertive Community Treatment teams. The study was carried out among a group of 70 service users, and reveals generally high levels of satisfaction with the service, with satisfaction also being high in comparison to other ACT satisfaction studies. Users under a Community Treatment Order were more satisfied, while users with an alcohol use disorder were less satisfied. Younger service users were less positive than older users. There was no difference in satisfaction between the genders. This study’s positive result may reflect the ACT model’s focus on user involvement, recovery and building relationships, and the fact that this service has a more holistic approach than previous services that users have experienced.
KeywordsAssertive community treatment (ACT) Client satisfaction Client Satisfaction Questionnaire CSQ-8 Community treatment order (CTO)
- Aakerholt, A. (2013). ACT-håndbok (2nd ed.). Nasjonal kompetansetjeneste for samtidig rusmisbruk og psykisk lidelse, Sykehuset Innlandet.Google Scholar
- Clausen, H., et al. (2015). Associations Between Quality of Life and Functioning in an Assertive Community Treatment Population. Psychiatric services, 66(11), 1249–1252.Google Scholar
- Dieterich, M., et al. (2010). Intensive case management for severe mental illness. The Cochrane Library. John Wiley & Sons, Ltd.Google Scholar
- Lambert, M., et al. (2010). Assertive community treatment as part of integrated care versus standard care: A 12-month trial in patients with first-and multiple-episode schizophrenia spectrum disorders treated with quetiapine immediate release. Journal of Clinical Psychiatry, 71(10), 1–478.Google Scholar
- Landheim, A. R. T., Odden, S., Clausen, H., Heiervang, K. S., Stuen, H. K., et al. (2014). Utprøving av ACT-team i Norge–Hva viser resultatene?. Oslo: N. N. A. U. o. C. S. A. a. M. H. Disorders.Google Scholar
- Moser, L. L. (2007). Coercion in assertive community treatment: Examining client, staff, and program predictors, ProQuest.Google Scholar
- Prozac, L. T. E., et al. (2004). Client and community services satisfaction with an assertive community treatment subprogram for inner-city clients in Edmonton, Alberta. Canadian Journal of Psychiatry, 49, 621–624.Google Scholar
- Rise, M. B. (2012). Lifting the veil from user participation in clinical work–What is it and does it work? Trondheim: Norwegian University of Science and Technology. PhD Faculty of Medicine, Department of Public Health and General Practice.Google Scholar
- Stein, L. I., & Santos, A. B. (1998). Assertive community treatment of persons with severe mental illness. New York: W. W. Norton & Co.Google Scholar
- Tschopp, M. K., et al. (2011). Consumer perceptions of assertive community treatment interventions. Community Mental Health Journal, 47(4), 408–414.Google Scholar