Community Mental Health Journal

, Volume 53, Issue 4, pp 452–459 | Cite as

Reduction of Burnout in Mental Health Care Providers Using the Provider Resilience Mobile Application

  • Amanda Ernst Wood
  • Annabel Prins
  • Nigel E. Bush
  • Jennifer F. Hsia
  • Laura E. Bourn
  • Michael D. Earley
  • Robyn D. Walser
  • Josef Ruzek
Original Paper


This pilot study examined the usability, acceptability, and effectiveness of a free Provider Resilience (PR) mobile application (app) designed by the National Center for Telehealth and Technology to reduce provider burnout. Outpatient mental health providers (N = 30) used the PR app for 1 month. Participants rated the PR app on the System Usability Scale with an overall score of 79.7, which is in the top quartile for usability. Results of paired sample t tests on the Professional Quality of Life Scale indicated significant decreases on the Burnout (t = 3.65, p < .001) and Compassion Fatigue (t = 4.54, p < .001) subscales. The Provider Resilience app shows promise in reducing burnout and compassion fatigue in mental health care providers.


Burnout Employee health Mobile applications 



The authors wish to thank John Lapinski, Laurie Maus, and all the providers who gave of their valuable time to participate in this study.


Support for this study was provided by the National Center for PTSD.

Compliance with Ethical Standards

Conflict of interest

The authors declare that they have no conflict of interest.

Informed Consent

Informed consent was obtained from all individuals included in the study.

Research Involving Human Participants

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.


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Copyright information

© Springer Science+Business Media New York (outside the USA) 2017

Authors and Affiliations

  1. 1.American Lake Division (A-116-R)VA Puget Sound Health Care SystemTacomaUSA
  2. 2.Department of Psychiatry and Behavioral SciencesUniversity of WashingtonSeattleUSA
  3. 3.National Center for PTSDVA Palo Alto Health Care SystemMenlo ParkUSA
  4. 4.Department of PsychologySan Jose State UniversitySan JoseUSA
  5. 5.National Center for Telehealth and TechnologyTacomaUSA
  6. 6.Department of PsychologyUniversity of California BerkeleyBerkeleyUSA

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