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Community Mental Health Journal

, Volume 49, Issue 4, pp 373–379 | Cite as

Transformational Leadership Moderates the Relationship Between Emotional Exhaustion and Turnover Intention Among Community Mental Health Providers

  • Amy E. Green
  • Elizabeth A. Miller
  • Gregory A. AaronsEmail author
Original Paper

Abstract

Public sector mental health care providers are at high risk for burnout and emotional exhaustion which negatively affect job performance and client satisfaction with services. Few studies have examined ways to reduce these associations, but transformational leadership may have a positive effect. We examine the relationships between transformational leadership, emotional exhaustion, and turnover intention in a sample of 388 community mental health providers. Emotional exhaustion was positively related to turnover intention, and transformational leadership was negatively related to both emotional exhaustion and turnover intention. Transformational leadership moderated the relationship between emotional exhaustion and turnover intention, indicating that having a transformational leader may buffer the effects of providers’ emotional exhaustion on turnover intention. Investing in transformational leadership development for supervisors could reduce emotional exhaustion and turnover among public sector mental health providers.

Keywords

Emotional exhaustion Burnout Turnover Leadership Mental health services 

Notes

Acknowledgments

This research was supported by National Institute of Mental Health grants R01MH072961, R21MH082731, K01MH001695 (PI: Aarons) and P30MH074678 (PI: Landsverk). We thank the organizations, supervisors, and service providers that participated in the study and made this work possible.

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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  • Amy E. Green
    • 1
    • 2
  • Elizabeth A. Miller
    • 1
    • 2
  • Gregory A. Aarons
    • 1
    • 2
    Email author
  1. 1.Department of PsychiatryUniversity of CaliforniaSan DiegoUSA
  2. 2.Child and Adolescent Services Research Center at Rady Children’s HospitalSan DiegoUSA

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