Examining Racial/Ethnic Minority Treatment Experiences with Specialty Behavioral Health Service Providers

Original Paper


This study investigated whether satisfaction and helpfulness of treatment by mental health service provider is related to race/ethnicity and psychosocial factors. Data from the National Co morbidity Survey-Replication study, which administered mental health service use questions for the past 12-months (1332), was analyzed. Data were stratified by service provider and analyzed with multiple logistic regressions. Racial/ethnic minorities were generally more likely to be satisfied with services provided by specialty mental health providers compared to white respondents. Racial/ethnic minorities generally perceived the services provided by specialty mental health providers as more helpful than did other racial/ethnic groups. Those who reported high cultural identity were more likely to find their treatment experience less satisfying and less helpful. Greater attention to specialty referrals for racial/ethnic minority groups may fruitfully contribute to improve help-seeking for these groups. The role culture plays in shaping the mental health treatment experience needs to be further investigated.


Race Ethnicity Mental health Help-seeking Disparities Treatment barriers 


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Copyright information

© Springer Science+Business Media, LLC 2008

Authors and Affiliations

  • Michelle L. Redmond
    • 1
  • Sandro Galea
    • 2
  • Jorge Delva
    • 3
  1. 1.Substance Abuse Research CenterUniversity of Michigan-Ann ArborAnn ArborUSA
  2. 2.Department of EpidemiologyUniversity of Michigan-Ann ArborAnn ArborUSA
  3. 3.School of Social WorkUniversity of Michigan-Ann ArborAnn ArborUSA

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