Individual knowledge management engagement, knowledge-worker productivity, and innovation performance in knowledge-based organizations: the implications for knowledge processes and knowledge-based systems

  • Muhammad Ali Butt
  • Faisal Nawaz
  • Saddam Hussain
  • Maria José Sousa
  • Minhong Wang
  • Muhammad Saleem Sumbal
  • Muhammad Shujahat


The literature on the knowledge management relatively ignores an important concept, the individual knowledge management engagement-the degree to which a knowledge worker is involved with the knowledge management-related activities. This concept is imperative for nurturing the productivity of knowledge workers, knowledge management architecture effectiveness, and innovation. Therefore, this study proposes the mediating role of knowledge-worker productivity between individual knowledge management engagement and innovation. The data were collected from the 330 knowledge workers of IT sector of Pakistan and analyzed using the SmartPLS 3 Version 2.6. The results indicate the partial mediation of knowledge-worker productivity between the individual knowledge management engagement and innovation. The results suggest the pivotal role of individual knowledge management engagement in increasing the innovation and knowledge-worker productivity in the knowledge-based organizations.


Individual knowledge management engagement Knowledge management Innovation performance Innovation Productivity of knowledge workers 


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© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.COMSATS Institute of Information Technology, Attock CampusAttockPakistan
  2. 2.The Department of Management SciencesCOMSATS Institute of Information Technology, Attock CampusAttockPakistan
  3. 3.CIEO - Algarve University and BRU - Instituto Universitário de LisboaLisbonPortugal
  4. 4.KM&EL Lab, Faculty of EducationThe University of Hong KongPokfulam RoadHong Kong
  5. 5.The Department of Industrial and Systems EngineeringHong Kong Polytechnic UniversityHung HomHong Kong

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