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Cluster Computing

, Volume 22, Supplement 2, pp 3175–3181 | Cite as

A novel approach for ranking customer reviews using a modified PSO-based aspect ranking algorithm

  • Osama AlfarrajEmail author
  • Ahmad Ali AlZubi
Article
  • 63 Downloads

Abstract

Buyer suggestions are helped customers to consider the qualities and shortcomings of various items and find resources that best suit their requirements. However, the suggestions are a challenge for different organizations, because of the veracity, velocity, variety, and volume veracity. Consequently, the customers looks at the indicators of readership and support of client audits, utilizing a sentiment mining approach for big data analytics. Consumer reviews for products are submitted on the web. Since the criticisms are improper it is difficult to gather all the information. This work recommends a new method particle swarm optimization for investigate the aspect-sentiment analysis. The objective of this method is to acquire a rundown of the best and the most undesirable attributes of a specific item, given an accumulation of free-text client audits. This method begins by coordinating user suggestions carefully assembled in independent sentences to discover assessments communicated towards hopeful aspects. We implement a probabilistic ranking aspect method to deduce the significant aspects while understanding the impact to common purchaser sentiments and viewpoints. The experimental results show that the proposed algorithm gives the best result compared to the existing work.

Keywords

Big data PSO Aspect ranking Data mining Sentiment mining approach 

Notes

Acknowledgements

This project was supported by King Saud University, Deanship of Scientific Research, Community College Research Unit.

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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Computer Science Department, Community CollegeKing Saud UniversityRiyadhSaudi Arabia

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