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The Effect of Top Management Trustworthiness on Turnover Intentions via Negative Emotions: The Moderating Role of Gender

  • Sophie MöldersEmail author
  • Prisca Brosi
  • Matthias Spörrle
  • Isabell M. Welpe
Original Paper
  • 225 Downloads

Abstract

Based on a field study (N = 303), this paper explores the differential role that perceived top management trustworthiness has on female and male employees’ negative emotions and turnover intentions in organizations. A theoretical model is established that explicates a negative indirect effect of perceived top management trustworthiness on employee turnover intentions through employee negative emotions. The results reveal that there is a negative relationship between perceived top management trustworthiness and employee negative emotions and resulting turnover intentions and that this effect is stronger for female employees than for male employees. These results demonstrate the pivotal role played by top management trustworthiness, provide an explanation for the turnover gender gap, and highlight the subjectivity in reactions to trustworthiness perceptions. The implications for organizations are discussed in line with the need for top management to positively influence employees and particularly women, to retain them in their workforce.

Keywords

Gender Negative emotions Top management Trustworthiness Turnover intentions 

Notes

Compliance with Ethical Standards

Conflict of interest

The authors declare that they have no conflict of interest.

Ethical Approval

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Declaration of Helsinki and its later amendments or comparable ethical standards.

Informed consent

Informed consent was obtained from all individual participants included in the study.

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Copyright information

© Springer Science+Business Media B.V. 2017

Authors and Affiliations

  • Sophie Mölders
    • 1
    Email author
  • Prisca Brosi
    • 1
  • Matthias Spörrle
    • 2
    • 3
  • Isabell M. Welpe
    • 1
    • 4
  1. 1.TUM School of ManagementTechnical University of MunichMunichGermany
  2. 2.University Seeburg Castle (USC)Seekirchen am WallerseeAustria
  3. 3.University of Applied Management (UAM)ErdingGermany
  4. 4.Bavarian State Institute for Higher Education Research and PlanningMunichGermany

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