Journal of Business Ethics

, Volume 141, Issue 3, pp 451–468 | Cite as

Spiritually Informed Not-for-profit Performance Measurement

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Abstract

Performance measurement has far-reaching implications for not-for-profit organizations because it serves to legitimize, attract resources, and preserve expectations of stakeholders. However, the existing theory and practice of not-for-profit performance measurement have fallen short, due in part, to an overuse of profit-oriented philosophies. Therefore, we examine not-for-profit performance measurement by utilizing Marques’ (J Bus Ethics 92:211–225, 2010) “five spiritual practices of Buddhism.” Marques’ spiritual practices—a pro-scientific philosophy, greater personal responsibility, healthy detachment, collaboration, and embracing a wholesome view—are the foundation of our research design. Responses from senior not-for-profit practitioners (n = 63) support the linkages between spiritual practices and not-for-profit performance measurement. We identify three essential performance measurement principles and elaborate on their capacity to generate awareness, higher meaning, and connectedness within not-for-profits.

Keywords

Buddhism Metrics Not-for-profit Performance measurement Social enterprise Spirituality 

List of Abbreviations

BSC

Balanced scorecard

NFP

Not-for-profit

NFP-PM

Not-for-profit performance measurement

PM

Performance measurement

Notes

Acknowledgments

The authors wish to thank Nancy A. Johnson for her editorial assistance on this paper.

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Copyright information

© Springer Science+Business Media Dordrecht 2015

Authors and Affiliations

  1. 1.Montana State UniversityBozemanUSA
  2. 2.University of WarwickCoventryUK

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