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Journal of Business Ethics

, Volume 94, Issue 3, pp 455–469 | Cite as

Role Conflict, Mindfulness, and Organizational Ethics in an Education-Based Healthcare Institution

  • Sean ValentineEmail author
  • Lynn Godkin
  • Philip E. Varca
Article

Abstract

Role conflict occurs when a job possesses inconsistent expectations incongruent with individual beliefs, a situation that precipitates considerable frustration and other negative work outcomes. Increasing interest in processes that reduce role conflict is, therefore, witnessed. With the help of information collected from a large sample of individuals employed at an education-based healthcare institution, this study identified several factors that might decrease role conflict, namely mindfulness and organizational ethics. In particular, the results indicated that mindfulness was associated with decreased role conflict, and that perceived ethical values and a shared ethics code were associated with decreased role conflict and increased mindfulness. Despite the study’s limitations, these findings imply that companies might better manage role conflict through the development of mindfulness and organizational ethics.

Keywords

role conflict mindfulness ethical values ethics codes 

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Notes

Acknowledgments

The authors wish to thank Jennie Godkin of Lamar University for her assistance on this manuscript.

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Copyright information

© Springer Science+Business Media B.V. 2009

Authors and Affiliations

  1. 1.Department of ManagementUniversity of North DakotaGrand ForksU.S.A.
  2. 2.Department of Management and MarketingLamar UniversityBeaumontU.S.A.
  3. 3.Department of Management and MarketingUniversity of WyomingLaramieU.S.A.

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