Abstract
Service innovation for adults experiencing mental illness and homelessness typically involves shifting from treatment-led, staircase models toward recovery-oriented, Housing-First models. Aligning frontline service providers’ values to those embedded within newer models is an important, but under-investigated, influence on the innovation process. To assess values alignment in this context, we conducted semi-structured qualitative interviews with frontline providers in staircase services in Ireland (n = 50). Data showed that, while their values mostly aligned to the treatment-led model, there was meaningful evidence of more recovery-oriented values, too. Strategies to enhance innovation through values-alignment are discussed.
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This research was completed with support from The Irish Research Council’s Postgraduate Scholarship, awarded to the first author.
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Manning, R.M., Greenwood, R.M. Understanding Innovation in Homeless Service Provision: A Study of Frontline Providers’ Values-Readiness for Change. Adm Policy Ment Health 46, 649–659 (2019). https://doi.org/10.1007/s10488-019-00943-0
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DOI: https://doi.org/10.1007/s10488-019-00943-0