Concordance Between Administrator and Clinician Ratings of Organizational Culture and Climate

  • Rinad S. Beidas
  • Nathaniel J. Williams
  • Philip D. Green
  • Gregory A. Aarons
  • Emily M. Becker-Haimes
  • Arthur C. Evans
  • Ronnie Rubin
  • Danielle R. Adams
  • Steven C. Marcus
Original Article


Organizational culture and climate are important determinants of behavioral health service delivery for youth. The Organizational Social Context measure is a well validated assessment of organizational culture and climate that has been developed and extensively used in public sector behavioral health service settings. The degree of concordance between administrators and clinicians in their reports of organizational culture and climate may have implications for research design, inferences, and organizational intervention. However, the extent to which administrators’ and clinicians’ reports demonstrate concordance is just beginning to garner attention in public behavioral health settings in the United States. We investigated the concordance between 73 administrators (i.e., supervisors, clinical directors, and executive directors) and 247 clinicians in 28 child-serving programs in a public behavioral health system. Findings suggest that administrators, compared to clinicians, reported more positive cultures and climates. Organizational size moderated this relationship such that administrators in small programs (<466 youth clients served annually) provided more congruent reports of culture and climate in contrast to administrators in large programs (≥466 youth clients served annually) who reported more positive cultures and climates than clinicians. We propose a research agenda that examines the effect of concordance between administrators and clinicians on organizational outcomes in public behavioral health service settings.


Organizational social context Organizational culture and climate Concordance Leadership Organizational size 



We are especially grateful for the support that the Department of Behavioral Health and Intellectual disAbility Services has provided for this project, and for the Evidence Based Practice and Innovation (EPIC) group. We thank Charles Glisson, PhD, and Sonja Schoenwald, PhD, for their comments on earlier versions of this manuscript.


Funding for this research project was supported by NIMH K23 MH099179 (Beidas).

Compliance with Ethical Standards

Conflict of interest

Dr. Beidas receives royalties from Oxford University Press. Dr. Marcus has received grant support from Ortho-McNeil Janssen and Forest Research Institute and has served as a consultant to AstraZeneca and Alkermes. All other authors have no conflicts of interest to report.

Ethical Approval

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.


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Copyright information

© Springer Science+Business Media New York 2016

Authors and Affiliations

  • Rinad S. Beidas
    • 1
  • Nathaniel J. Williams
    • 2
  • Philip D. Green
    • 3
  • Gregory A. Aarons
    • 4
  • Emily M. Becker-Haimes
    • 1
  • Arthur C. Evans
    • 1
    • 5
  • Ronnie Rubin
    • 1
    • 5
  • Danielle R. Adams
    • 1
  • Steven C. Marcus
    • 6
  1. 1.Department of PsychiatryUniversity of Pennsylvania Perelman School of MedicinePhiladelphiaUSA
  2. 2.School of Social WorkBoise State UniversityBoiseUSA
  3. 3.Center for Behavioral Health Research, College of Social WorkUniversity of TennesseeKnoxvilleUSA
  4. 4.Department of PsychiatryUniversity of California San DiegoSan DiegoUSA
  5. 5.Department of Behavioral Health and Intellectual Disability ServicesPhiladelphiaUSA
  6. 6.School of Social Policy and PracticeUniversity of PennsylvaniaPhiladelphiaUSA

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