Key processes, Ingredients and Components of Successful Systems Collaboration: Working with Severely Emotionally or Behaviorally Disturbed Children and Their Families

  • Mo Yee LeeEmail author
  • Barbra Teater
  • Gilbert J. Greene
  • Andrew D. Solovey
  • David Grove
  • J. Scott Fraser
  • Phil Washburn
  • Kai Shyang Hsu
Original Paper


Systems collaboration has repeatedly been cited as a component of successful social service delivery. Through qualitative data, this study explored the process involved in inter-agency collaboration when providing Integrative Family and Systems Treatment (I-FAST) for families with severely emotionally or behaviorally disturbed children. Data were collected through a series of eight focus groups with 26 agency collaborators across 11 counties in Ohio. Data analysis revealed two emergent phenomena: the process of developing collaboration, consisting of making initial contact, a trial period and developing trust; and the key ingredients of collaboration, focusing on interpersonal and professional qualities. Implications of each theme are discussed.


Systems collaboration Interagency collaboration I-FAST Trust Professional qualities 



This study was supported by a grant from The Ohio Department of Mental Health, Grant #744832.


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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  • Mo Yee Lee
    • 1
    Email author
  • Barbra Teater
    • 2
  • Gilbert J. Greene
    • 3
  • Andrew D. Solovey
    • 4
  • David Grove
    • 5
  • J. Scott Fraser
    • 6
  • Phil Washburn
    • 7
  • Kai Shyang Hsu
    • 8
  1. 1.College of Social WorkThe Ohio State UniversityColumbusUSA
  2. 2.University of BathBathUK
  3. 3.The Ohio State UniversityColumbusUSA
  4. 4.Solution CounselingDublinUSA
  5. 5.Family Institute of ColumbusColumbusUSA
  6. 6.Wright State UniversityDaytonUSA
  7. 7.Thompkins Child and Adolescent CenterCirclevilleUSA
  8. 8.Chao Yang University of TechnologyTaichungPeople’s Republic of China

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