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Autonomous Agents and Multi-Agent Systems

, Volume 28, Issue 6, pp 896–933 | Cite as

Trust-oriented buyer strategies for seller reporting and selection in competitive electronic marketplaces

  • Zeinab Noorian
  • Jie Zhang
  • Yuan Liu
  • Stephen Marsh
  • Michael Fleming
Article

Abstract

In competitive electronic marketplaces where some selling agents may be dishonest and quality products offered by good sellers are limited, selecting the most profitable sellers as transaction partners is challenging, especially when buying agents lack personal experience with sellers. Reputation systems help buyers to select sellers by aggregating seller information reported by other buyers (called advisers). However, in such competitive marketplaces, buyers may also be concerned about the possibility of losing business opportunities with good sellers if they report truthful seller information. In this paper, we propose a trust-oriented mechanism built on a game theoretic basis for buyers to: (1) determine an optimal seller reporting strategy, by modeling the trustworthiness (competency and willingness) of advisers in reporting seller information; (2) discover sellers who maximize their profit by modeling the trustworthiness of sellers and considering the buyers’ preferences on product quality. Experimental results confirm that competitive marketplaces operating with our mechanism lead to better profit for buyers and create incentives for seller honesty.

Keywords

Trust and reputation Competitive e-marketplaces Trust-strategic  Seller selection Auction 

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Copyright information

© The Author(s) 2013

Authors and Affiliations

  • Zeinab Noorian
    • 1
  • Jie Zhang
    • 2
  • Yuan Liu
    • 2
  • Stephen Marsh
    • 3
  • Michael Fleming
    • 1
  1. 1.Faculty of Computer ScienceUniversity of New BrunswickFrederictonCanada
  2. 2.School of Computer EngineeringNanyang Technological UniversitySingaporeSingapore
  3. 3.Faculty of Business and Information TechnologyUniversity of Ontario Institute of TechnologyOshawaCanada

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