Cognitive Processing

, Volume 13, Supplement 2, pp 487–497 | Cite as

Analysing user’s reactions in advice-giving dialogues with a socially intelligent ECA

  • Nicole Novielli
  • Irene Mazzotta
  • Berardina De Carolis
  • Sebastiano Pizzutilo
Research Report
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Abstract

In this paper, we investigate the user’s reactions to received suggestion by an Embodied Conversational Agent playing the role of artificial therapist in the healthy eating domain. Specifically, we analyse the behaviour of people who voluntarily requested to receive information from the agent, and we compare it with the results of a previous evaluation experiment in which subjects were not properly motivated to interact with the agent because they were selected for evaluating the system. This study is part of an ongoing research aimed at developing an intelligent virtual agent that applies natural argumentation techniques to persuade the users to improve their eating habits.

Keywords

Human computer interaction Analysis of user behaviour User’s reaction to persuasion Natural language user interfaces 

Notes

Acknowledgments

We want to acknowledge Enrica Pesare for her cooperation in collecting and analysing the data and the ‘Body Energy’ fitness centre in Mola di Bari (IT) for kindly enabling us to perform the new WoZ experiments.

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Copyright information

© Marta Olivetti Belardinelli and Springer-Verlag 2012

Authors and Affiliations

  • Nicole Novielli
    • 1
  • Irene Mazzotta
    • 1
  • Berardina De Carolis
    • 1
  • Sebastiano Pizzutilo
    • 1
  1. 1.Intelligent Interfaces, Department of InformaticsUniversity of BariBariItaly

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