Information Systems and e-Business Management

, Volume 16, Issue 4, pp 791–816 | Cite as

Pricing strategies in online book industry: a comparative study

  • Jifeng Luo
  • Han ZhangEmail author
  • Haizheng Li
Original Article


In this paper, we examine pricing strategies in the U.S. online book industry over two time periods, with an aim to understand whether and how the driving factors of price dispersion change over time. Our empirical results show that dispersion in prices has remained substantial over the period of 2001–2006, but the driving factors of these variations in price have evolved. In 2001 online book retailers generally engaged in obfuscation, frustrating consumer search by manipulating shipping options. As documented by prior literature and revealed in our 2001 data, higher prices charged by retailers were positively related with longer shipping time. This strategy has been abandoned, as shown by our results of a 2006 sample. Online retailers are now competing to ship items quicker than rivals and to pass fewer or no shipping costs on to consumers. The impact of trust assurance seals (e.g., seals of online security and privacy) on price has materialized over the period of 2001–2006. This is because as more consumers become security conscious, the effects of assurance seals on the price becomes better recognized. Moreover, although retailers are roughly clustered into three cohorts, they strategize prices across different product items within each cohort.


Pricing strategies Price dispersion Search costs Obfuscation Trust assurance seals Electronic markets Book industry 



This research is partially sponsored by the National Natural Science Foundation of China (Project No. 71201101) and “Shu Guang” project supported by Shanghai Education Development Foundation and Shanghai Municipal Education Commission (Project No. 16SG11).


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Copyright information

© Springer-Verlag GmbH Germany 2017

Authors and Affiliations

  1. 1.Antai College of Economics and ManagementShanghai Jiao Tong UniversityShanghaiChina
  2. 2.Scheller College of BusinessGeorgia Institute of TechnologyAtlantaUSA
  3. 3.School of EconomicsGeorgia Institute of TechnologyAtlantaUSA

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