Universal Access in the Information Society

, Volume 6, Issue 2, pp 119–135

Characterising user capabilities to support inclusive design evaluation

Long Paper

DOI: 10.1007/s10209-007-0083-y

Cite this article as:
Persad, U., Langdon, P. & Clarkson, J. Univ Access Inf Soc (2007) 6: 119. doi:10.1007/s10209-007-0083-y


Designers require knowledge and data about users to effectively evaluate product accessibility during the early stages of design. This paper addresses this problem by setting out the sensory, cognitive and motor dimensions of user capability that are important for product interaction. The relationship between user capability and product demand is used as the underlying conceptual model for product design evaluations and for estimating the number of people potentially excluded from using a given product.


Inclusive design Design evaluation Ability model Product design 

Copyright information

© Springer-Verlag 2007

Authors and Affiliations

  1. 1.Department of Engineering, Engineering Design CentreUniversity of CambridgeCambridgeUK

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