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Cognition, Technology & Work

, Volume 2, Issue 2, pp 89–96 | Cite as

Business Process Re-engineering (BPR): The REBUS Approach

  • V. Hlupic
  • J. Choudrie
  • N. Patel
Original Article

Abstract:

Many organisations undertake business process re-engineering (BPR) projects in order to improve efficiency and reduce costs. Although this approach can result in significant improvements and benefits, there are high risks associated with radical changes of business processes and the failure rate of BPR projects is reported to be as high as 70%. The Centre for Re-engineering Business Processes (REBUS) was established at Brunel University to provide a multidisciplinary environment for research into BPR and its success factors. This paper describes the REBUS approach to research concerning the success of BPR projects and presents examples of some of the projects carried out.

Key words: Business process modelling – Business process re-engineering – Human factors – Information systems – Success 

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Copyright information

© Springer-Verlag London Limited 2000

Authors and Affiliations

  • V. Hlupic
    • 1
  • J. Choudrie
    • 1
  • N. Patel
    • 1
  1. 1.Department of Information Systems and Computing, Brunel University, Uxbridge, UKGB

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