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Personal and Ubiquitous Computing

, Volume 18, Issue 5, pp 1139–1158 | Cite as

Blended Interaction: understanding natural human–computer interaction in post-WIMP interactive spaces

  • Hans-Christian Jetter
  • Harald Reiterer
  • Florian Geyer
Original Article

Abstract

We introduce Blended Interaction, a new conceptual framework that helps to explain when users perceive user interfaces as “natural” or not. Based on recent findings from embodied cognition and cognitive linguistics, Blended Interaction provides a novel and more accurate description of the nature of human–computer interaction (HCI). In particular, it introduces the notion of conceptual blends to explain how users rely on familiar and real-world concepts whenever they learn to use new digital technologies. We apply Blended Interaction in the context of post-“Windows Icons Menu Pointer” interactive spaces. These spaces are ubiquitous computing environments for computer-supported collaboration of multiple users in a physical space or room, e.g., meeting rooms, design studios, or libraries, augmented with novel interactive technologies and digital computation, e.g., multi-touch walls, tabletops, and tablets. Ideally, in these spaces, the virtues of the familiar physical and social world are combined with that of the digital realm in a considered manner so that desired properties of each are preserved and a seemingly “natural” HCI is achieved. To support designers in this goal, we explain how the users’ conceptual systems use blends to tie together familiar concepts with the novel powers of digital computation. Furthermore, we introduce four domains of design to structure the underlying problem and design space: individual and social interaction, workflow, and physical environment. We introduce our framework by discussing related work, e.g., metaphors, mental models, direct manipulation, image schemas, reality-based interaction, and illustrate Blended Interaction using design decisions we made in recent projects.

Keywords

Blended Interaction Post-WIMP Natural user interfaces Ubiquitous computing Computer-supported cooperative work Blends 

Notes

Acknowledgments

The authors would like to thank Johannes Zagermann and Daniel Klinkhammer for providing some of the illustrations and figures for this article. Furthermore, the authors would like to thank all the organizers and participants of our DCIS 2012 workshop “Designing Collaborative Interactive Spaces” at AVI 20125 and our workshop “Blended Interaction: Envisioning Future Collaborative Interactive Spaces” at CHI 20136 for the valuable feedback on and productive discussion of Blended Interaction that has helped to further develop our framework.

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Copyright information

© Springer-Verlag London 2013

Authors and Affiliations

  • Hans-Christian Jetter
    • 1
  • Harald Reiterer
    • 2
  • Florian Geyer
    • 2
  1. 1.Intel ICRI CitiesUniversity College LondonLondonUK
  2. 2.Human–Computer Interaction GroupUniversity of KonstanzKonstanzGermany

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