Accreditation and Quality Assurance

, Volume 22, Issue 1, pp 45–49

Self-Diagnosis of quality based on ISO 15189

  • Marouane Nasser
  • M’hamed Tijane
  • Omaima El Bouazzi
Practitioner's Report


The accreditation of medical laboratories in accordance with ISO 15189 is becoming more and more a primary requirement to ensure work and laboratory results. The laboratory of toxicology and pharmacology of the Center of Poison Control and Pharmacovigilance of Morocco (LAB-CAPM) is committed to put in place an adequate quality management system based on ISO 15189. This article has the objective to highlight the weaknesses of the LAB-CAPM quality management system in relation to the standard ISO 15189. For this, we performed self-evaluation in the LAB-CAPM using a self-diagnosis grid. This work has allowed us to identify a number of discrepancies between the work done in LAB-CAPM and the work described in the standard. Therefore, we are proposing a remediation to those discrepancies, with a focus on the analytical process, which is the most important process.


Self-Diagnosis Quality ISO 15189 Accreditation 

Copyright information

© Springer-Verlag Berlin Heidelberg 2017

Authors and Affiliations

  1. 1.Laboratory of Biochemistry and Immunology of Faculty of SciencesUniversity Mohammed-VRabatMorocco
  2. 2.Laboratory of Toxicology and PharmacologyCenter of Poison Control and Pharmacovigilance of MoroccoRabatMorocco

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