AI & SOCIETY

, Volume 25, Issue 3, pp 279–289 | Cite as

Reconstructing civil society with intermedia communities

Original Article

Abstract

A healthy civil society is essential in order to deal with “wicked” societal problems. Merely involving institutional actors and mass media is not sufficient. Intermedia can play a crucial complementary role in strengthening civil society. However, the potential of these technologies needs to be carefully tailored to the requirements and constraints of the communities grown around them. The GRASS system for group report authoring is one carefully tailored socio-technical system aimed at unlocking this potential. Such systems may help to develop stakeholder communities that are more productive in societal conflict resolution.

Keywords

Authoring systems Civil society Conflict resolution Intermedia Virtual communities 

References

  1. Andrews D (2002) Audience-specific online community design. Commun ACM 45(4):64–68CrossRefGoogle Scholar
  2. Arnold Y, Leimeister JM, Krcmar H (2003) CoPEP: a development process model for community platforms for cancer patients. In: Proceedings of the 11th European conference on information systems (ECIS), Napels, 2003Google Scholar
  3. Axelrod R (1984) The evolution of cooperation. Basic Books, New YorkGoogle Scholar
  4. Barber BR (1995) Jihad vs. McWorld: how globalism and tribalism are reshaping the world. Ballantine Books, New YorkGoogle Scholar
  5. Brazelton J, Anthony Gorry G (2003) Creating a knowledge-sharing community: if you build it, will they come? Commun ACM 46(2):23–25CrossRefGoogle Scholar
  6. Conklin J, Begeman ML (1989) gIBIS: a hypertext tool for exploratory policy discussion. ACM Trans Off Inf Syst 6(4):303–331CrossRefGoogle Scholar
  7. Davis S, Elin L, Reeher G (2002) Click on democracy: the internet’s power to change political apathy into civic action. Westview Press, BoulderGoogle Scholar
  8. de Moor A (2008) Activating online collaborative communities. In: Proceedings of the 5th international conference on action in language, organisations, and information systems (ALOIS 2008), Venice, Italy, May 5–6, 2008, pp 97–108Google Scholar
  9. de Moor A, Aakhus M (2006) Argumentation support: from technologies to tools. Commun ACM 49:93–98CrossRefGoogle Scholar
  10. de Moor A, Weigand H (2006) Effective communication in virtual adversarial collaborative communities. J Community Inf 2:2Google Scholar
  11. de Moor A, Weigand H (2007) Formalizing the evolution of virtual communities. Inf Syst 32(2):223–247CrossRefGoogle Scholar
  12. de Tocqueville A (2000) Democracy in America. Bantam Books, New YorkGoogle Scholar
  13. Dreyfus H, Dreyfus S (1985) From Socrates to expert systems: the limits of calculative rationality. In: Huning A (ed) Philosophy and technology II: information technology and computers in theory and practice. Reidel, BostonGoogle Scholar
  14. Drushka K (1999) In the bight: the BC forest industry today. Harbour Publishing, Madeira ParkGoogle Scholar
  15. Duval Smith A (1998) Problems of conflict management in virtual communities. In: Kollock P, Smith M (eds) Communities in cyberspace. Routledge, New YorkGoogle Scholar
  16. Etzioni A (1993) The spirit of community: the reinvention of American society. Simon & Schuster, New YorkGoogle Scholar
  17. Frederick H (1993) Computer networks and the emergence of global civil society. In: Harasim LM (ed) Global networks: computers and international communication. MIT Press, Cambridge, pp 283–295Google Scholar
  18. Froomkin M (2003) Habermas@Discourse.Net: toward a critical theory of cyberspace. Harv Law Rev 116(3):749–853CrossRefGoogle Scholar
  19. Gongla P, Rizzuto CR (2001) Evolving communities of practice: IBM global services experience. IBM Syst J 40(4):842–862CrossRefGoogle Scholar
  20. Habermas J (1984) The theory of communicative action—vol. 1. Heineman, LondonGoogle Scholar
  21. Harrison TM, Stephen T (1992) On-line disciplines: computer-mediated scholarship in the humanities and social sciences. Comput Hum 26:181–193CrossRefGoogle Scholar
  22. Heng M, de Moor A (2003) From Habermas’s communicative theory to practice on the internet. Inf Syst J 13(4):331–352CrossRefGoogle Scholar
  23. Herman ES, Chomsky N (1988) Manufacturing consent: the political economy of the mass media. Pantheon Books, New YorkGoogle Scholar
  24. Hirschheim R, Klein H (1994) Realizing emancipatory principles in information systems development: the case for ETHICS. MISQ 18(1):83–109CrossRefGoogle Scholar
  25. Hirschheim R, Klein HK (2003) Crisis in the IS field? A critical reflection on the state of the discipline. J Assoc Inf Syst 4(5):237–293Google Scholar
  26. Hulteng JL (1986) The messenger’s motives: ethical problems of the news media, 2nd edn. Prentice-Hall, New JerseyGoogle Scholar
  27. Keane J (1991) The media and democracy. Polity Press, CambridgeGoogle Scholar
  28. Keane J (2003) Global civil society? Cambridge University Press, CambridgeCrossRefGoogle Scholar
  29. Kleef R, de Moor A (2004) Communication process analysis in virtual communities on sustainable development. In: Scharl A (ed) Environmental online communication. Springer, BerlinGoogle Scholar
  30. Kunz W, Rittel H (1970) Issues as elements of information systems. In: Institute of Urban and Regional Development, University of California, BerkeleyGoogle Scholar
  31. Lave J, Wenger E (1991) Situated learning: legitimate peripheral participation. Cambridge University Press, New YorkGoogle Scholar
  32. Levine P (2001) The internet and civil society. In: Vedder A (ed) Ethics and the internet. Intersentia, Oxford, pp 177–193Google Scholar
  33. MacIsaac R, Champagne A (1995) Clayoquot mass trials: defending the rainforest. New Society Publishers, Gabriola IslandGoogle Scholar
  34. Marres N, Rogers R (2000) Depluralising the web, repluralising public DEBATE—the case of the GM food debate on the web. In: Rogers R (ed) Preferred placement: knowledge politics on the web. Jan van Eyck Akademie, De Balie, Maastricht, Amsterdam, pp 113–136Google Scholar
  35. Martin LJ, Chaudhary AG (1983) Goals and roles of media systems. In: Martin LJ, Chaudhary AG (eds) Comparative mass media systems. Longman, White Plains, pp 1–31Google Scholar
  36. Noveck BS (2004) The electronic revolution in rulemaking. Emory Law J 53:433Google Scholar
  37. Palast G (2003) The best democracy money can buy. Penguin, LondonGoogle Scholar
  38. Postman N (1985) Amusing ourselves to death: public discourse in the age of show business. Viking, New YorkGoogle Scholar
  39. Preece J (2000) Online communities: designing usability, supporting sociability. Wiley, New YorkGoogle Scholar
  40. Preece J (2002) Supporting community and building social capital. Commun ACM 45(4):37–39CrossRefGoogle Scholar
  41. Putnam R (2000) Bowling alone: the collapse and revival of American community. Simon & Schuster, New YorkGoogle Scholar
  42. Ridings CM, Gefen D, Arinze B (2002) Some antecedents and effects of trust in virtual communities. J Strateg Inf Syst 11:271–295CrossRefGoogle Scholar
  43. Rittel H, Webber M (1973) Dilemmas in a general theory of planning. Policy Sci 4:155–169CrossRefGoogle Scholar
  44. Roundtable for Australian Civil Society (2003) Statement from Australian Civil Society for the World Summit on the Information Society. In: http://www.ciresearch.net [Accessed Feb 15, 2004]
  45. Sassen S (1998) Globalization and its discontents. The New Press, New YorkGoogle Scholar
  46. Schubert P, Koch M (2003) Collaboration platforms for virtual student communities. In: Proceedings of the 36th Hawaii international conference on system sciences (HICSS-36), Hawaii, Jan 2003. IEEEGoogle Scholar
  47. Solomon N, Reese E (2003) Target Iraq: what the news media didn’t tell you. Context Books, New YorkGoogle Scholar
  48. Sternberg J (2000) Virtual misbehavior: breaking rules of conduct in online environments. In: Proceedings of the media ecology association, Fordham University, New York, June 16–17, pp 53–60Google Scholar
  49. Surman M, Reilly K (2003) Appropriating the internet for social change: towards the strategic use of networked technologies by transnational civil society organizations. In: Social Science Research Council, Nov 2003Google Scholar
  50. Volgy T (2001) Politics in the trenches: citizens, politicians, and the fate of democracy. University of Arizona Press, TucsonGoogle Scholar
  51. Walton R, McKersie R (1965) A behavioral theory of labor negotiations. McGraw-Hill, New YorkGoogle Scholar

Copyright information

© Springer-Verlag London Limited 2010

Authors and Affiliations

  1. 1.CommunitySenseTilburgThe Netherlands

Personalised recommendations