This paper examines how the structure of organisations is changing as a result of the global market and new technology and it discusses how these changes are affecting the nature of work. It identifies systems design as a problem-solving activity that requires a multidisciplinary approach, examines the current and new problems of complex systems design and describes how a socio- technical approach which takes account of technical, organisational, economic and social needs can assist the creation of humanistic and effective systems for tomorrow’s world.
Key words: Changing work – Company structure – Socio-technical – Systems design
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