Cancer-related information sought by the general public: Evidence from the National Cancer Institute’s Cancer Information Service, 2002–2003

  • Lila J. Finney Rutten
  • Linda Squiers
  • Bradford Hesse
Articles

Abstract

Background. We examined the main topics of inquiry (Subjects of Interaction—SOI) of calls made by the general public to the National Cancer Institute’s Cancer Information Service’s (CIS) 1-800-4-CANCER telephone information service.Methods. We analyzed data from 37,620 callers to the CIS between September 2002 and August 2003. We conducted frequencies, chi-squares, and logistic regressions to ascertain sample characteristics and sociodemographic correlates of each SOI.Results. We found differences in discussion of the 7 main SOI by age, sex, ethnicity, race, and education.Conclusions. Findings inform the CIS’ and other organizations’ efforts to develop and disseminate cancer information.

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Copyright information

© American Association for Cancer Education 2007

Authors and Affiliations

  • Lila J. Finney Rutten
    • 1
  • Linda Squiers
    • 2
  • Bradford Hesse
    • 3
  1. 1.Health Communication and Informatics Research Branch, Behavioral Research Program, Division of Cancer Control and Population ScienceSAIC-Frederick, Inc., National Cancer Institute-FrederickFrederick
  2. 2.Office of Cancer Information ServiceOffice of Communications, National Cancer InstituteBethesda
  3. 3.Health Communication and Informatics Research Branch, Division of Cancer Control and Population ScienceNational Cancer InstituteBethesda

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