Expert system shells: Tools to aid human performance
- 24 Downloads
The purpose of this article is to examine the role an expert system can play as an intelligent job aid. The use of expert system shells for microcomputers is discussed. We argue that instructional designers, with their competencies in consulting with experts and representing content, are an ideal constituency for learning how to develop expert systems within organizations. The paper concludes by presenting some issues that are important for instructional designers to keep in mind as they begin using expert systems to support job performance.
KeywordsExpert System Instructional Designer Inference Engine Decision Table Instructional Development
Unable to display preview. Download preview PDF.
- Attisha, M., & Yazadani, M. (1984). An expert system for diagnosing children’s multiplication errors.Instructional Science, 13. 79–92.Google Scholar
- Denning, P., Feigenbaum, E., Giomore, P. Hearn, A., Ritchie, R., & Traub, J. (1981). The Snowbird Report: A discipline in crisis.Communications of the ACM, 370–374.Google Scholar
- Harless, J. H. (1986). Guiding performance with job aids. InIntroduction to performance technology. Washington, D. C.: National Society for Performance and Instruction.Google Scholar
- Harmon, P. (1987). Intelligent job aids: How AI will change training in the next five years. In G. Kearsley (Ed.).Artificial intelligence and instruction: Applications and methods. Reading, MA: Addison-Wesley.Google Scholar
- Harmon, P. (1986, January). Developing a small expert system.Expert Systems Strategies, pp. 1–6.Google Scholar
- Harmon, P., & King, D. (1985).Expert systems: Artificial intelligence in business. New York: John Wiley & Sons.Google Scholar
- Kearsley, G. (Ed.) (1987).Artificial intelligence and instruction: Applications and methods. Reading, MA: Addison-Wesley.Google Scholar
- Lineberry, O.S., & Bullock, D.H. (1980).Job aids. Englewood Cliffs, NJ: Educational Technology Publications.Google Scholar
- Polanyi, M. (1962).Personal knowledge. Chicago: University of Chicago Press.Google Scholar
- Taylor, R.P. (Ed.). (1980).The computer in the school: Tutor, tool, tutee. New York: Teachers College Press.Google Scholar
- Wilson, B.G., & Welsh, J.R. (1986, November). Small knowledge based systems in education: Something new under the sun.Educational Technology, 26 (11), 7–13.Google Scholar