Journal of General Internal Medicine

, Volume 11, Issue 3, pp 187–188 | Cite as

Maximizing the quality of the physician-patient encounter

  • Sherrie H. Kaplan
  • Lisa M. Sullivan


  1. 1.
    Joos SK, Hickam DH, Gordon GH, Baker LH. Effects of a physician communication intervention on patient care outcomes. J Gen Intern Med. 1996;11:147–55.PubMedGoogle Scholar
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    Kaplan SH, Greenfield S, Gandek B, Rogers WH, Ware JE, Jr. Characteristics of physicians with participatory decision-making styles. Ann Intern Med. 1996,124:497–504PubMedGoogle Scholar
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    Kaplan SH, Gandek B, Greenfield S. Rogers W, Ware JE, Jr. Patient and visit characteristics related to physician’s participatory decision-making style: results from the medical outcomes study. Med Care. 33(12):1176–87.Google Scholar

Copyright information

© Blackwell Science, Inc. 1996

Authors and Affiliations

  • Sherrie H. Kaplan
    • 1
  • Lisa M. Sullivan
    • 1
  1. 1.Primary Care Outcomes Research InstituteNew England Medical CenterBoston

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