In 1990 IBM Corporation initiated a novel mental health plan. This paper describes the IBM plan and the development of the relationship between IBM, and its managed care vendor and an independent mental health advisory board. Areas in which effective collaboration were established are discussed, such as provider credentialing standards, development of clinical review processes, among others. Two years following implementation of the program, it was found that utilization costs had decreased by 7%.
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Astrachan, B.M., Essock, S., Kahn, R. et al. The role of a payor advisory board in managed mental health care: The IBM approach. Adm Policy Ment Health 22, 581–595 (1995). https://doi.org/10.1007/BF02254822
- Public Health
- Health Care
- Mental Health
- Mental Health Care
- Health Plan