Journal of Nonverbal Behavior

, Volume 19, Issue 4, pp 207–222 | Cite as

A model of nonverbal exchange in physician-patient expectations for patient involvement

  • Heidi S. Lepper
  • Leslie R. Martin
  • M. Robin DiMatteo


This paper reviews the literature on the nonverbal aspects of physician-patient interaction, focusing on how expectations about patient involvement are conveyed and negotiated by physicians and patients. Important outcomes of this process, such as satisfaction, adherence, and patient health, are examined. A model of physician-patient negotiation involving four interaction styles is presented to examine the negotiation process and the effects of patient involvement on outcomes.


Social Psychology Patient Health Negotiation Process Patient Involvement Interaction Style 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Human Sciences Press, Inc. 1995

Authors and Affiliations

  • Heidi S. Lepper
  • Leslie R. Martin
  • M. Robin DiMatteo
    • 1
  1. 1.Department of PsychologyUniversity of CaliforniaRiverside

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