The nature of managerial work roles in Malaysian public enterprises
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Abstract
This paper examines the work roles of public enterprise managers, the classifications of the work roles, and the importance of the work roles across hierarchical levels, functional speciality, business sector and the size of the organisation, based on Mintzberg's framework of managerial roles. The result showed that 105 managers ranked the role of entrepreneur as most important and the role of spokesman as most unimportant in performing their jobs. The principal component solution resulted in three interpretable categories of work roles: internal roles; external roles, and internal-external roles. There were also variations in work role importance across hierarchical levels, functional speciality, business sector and size of the organisation. Implications for further research and management practice are also presented.
Keywords
Management Practice Hierarchical Level Managerial Work Work Role Business SectorPreview
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