Employee Responsibilities and Rights Journal

, Volume 5, Issue 4, pp 283–307 | Cite as

Reactions to unjust dismissal and third-party dispute resolution: A justice framework

  • Stuart A. Youngblood
  • Linda Klebe Trevino
  • Monica Favia


Little previous research has examined why dismissed workers view their discharge as unjust and how they respond to third-party dispute resolution interventions. This exploratory field study relied upon a justice framework to understand complainant motivations for filing unjust dismissal disputes and their reactions to a voluntary conciliation program. Analysis of archival and interview data suggested that procedural justice principles dominated both motivations for filing claims and reactions to third-party intervention. These findings were consistent with previous justice and labor relations research. Implications for future research, management practice, and third-party dispute resolution are discussed.

Key words

unjust dismissal dispute resolution employment-at-will justice labor relations 


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Copyright information

© Plenum Publishing Corporation 1992

Authors and Affiliations

  • Stuart A. Youngblood
    • 1
  • Linda Klebe Trevino
    • 2
  • Monica Favia
    • 2
  1. 1.M. J. Neeley School of BusinessTexas Christian UniversityFort Worth
  2. 2.Department of Management and Organization, Smeal College of Business AdministrationThe Pennsylvania State UniversityUniversity Park

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