The role of the arbitration process in changing mental illness and mental retardation systems
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Abstract
Arbitration cases involving misconduct, incompetence and neglect by hospital staff can be analyzed to improve institutional management and quality of care, and help prevent patient abuse. Along with other data, facts presented in arbitration reports can indicate, for example, categories of employees, circumstances, work conditions and procedures which tend to create disciplinary problems. A design for managerial analysis of arbitration decisions is described, and a proposal for corrective action and better supervision is offered to mental health administrators.
Keywords
Public Health Mental Health Mental Illness Mental Retardation Work Condition
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References
- 1.American Arbitration Association Files: Case No. 1367 328 79. (unpub.)Google Scholar
- 2.Ibid. Case No. 5430 1713 79. (unpub.)Google Scholar
- 3.Ibid. Case No. 1367 005 80. (unpub.)Google Scholar
- 4.SNY, Office of Employee Relations, Grievance and Discipline Arbitrations, CSEA-Departmen of Mental Hygiene (Red Book Series) 1 OER 109 (Case D-22).Google Scholar
- 5.Ibid. 2 OER 97 (Case D-99).Google Scholar
- 6.Ibid. 2 OER 223 (Case D-132).Google Scholar
- 7.Ibid. 2 OER 183 (Case D-118).Google Scholar
- 8.Ladimer I: Malpractice Arbitration of Medical and Hospital Claims.Health Care Man Rev. 2(1):35–39, 1977.Google Scholar
- 9.Ladimer I: Patient Abuse Cases.N Y Law J October 15, 1979.Google Scholar
- 10.Friedman C: Arbitration of Discipline For Abuse of Mental Patients.Arbitr J 33(3), 1978.Google Scholar
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© Human Sciences Press 1982