An earlier paper in this journal described an intervention in North Yorkshire Police using the TSI meta-methodology. This Research Note draws upon the experience gained from that intervention to provide a critique of TSI. The critique is informed by Flood and Jackson's foundational work but is intended to be pitched more at the practical, rather than the theoretical, level.
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Green, S.M. Total systems intervention: A practitioner's critique. Systems Practice 6, 71–79 (1993). https://doi.org/10.1007/BF01059680
- Total Systems Intervention
- organizational communication