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Total systems intervention: A practitioner's critique

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An earlier paper in this journal described an intervention in North Yorkshire Police using the TSI meta-methodology. This Research Note draws upon the experience gained from that intervention to provide a critique of TSI. The critique is informed by Flood and Jackson's foundational work but is intended to be pitched more at the practical, rather than the theoretical, level.

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  1. Checkland, P. B., and Scholes, J. (1990).Soft Systems Methodology in Action, Wiley, Chichester.

  2. Flood, R. L., and Jackson, M. C. (1991a). Total systems intervention: A practical face to critical systems thinking.Syst. Pract. 4, 197–213.

  3. Flood, R. L., and Jackson, M. C. (1991b).Creative Problem Solving: Total Systems Intervention, Wiley, Chichester.

  4. Flood, R. L., Jackson, M. C., and Schecter, D. (1992). Total systems intervention: A research program.Syst. Pract. 5, 79–83.

  5. Green, S. M. (1991).Total Systems Intervention: Organisational Communication in North Yorkshire Police, M.A. thesis, University of Hull, Hull.

  6. Green, S. M. (1992). Total systems intervention: Organisational communication in North Yorkshire Police.Syst. Pract. 5, 585–600.

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Green, S.M. Total systems intervention: A practitioner's critique. Systems Practice 6, 71–79 (1993).

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Key words

  • Total Systems Intervention
  • organizational communication
  • police