Journal of Nonverbal Behavior

, Volume 5, Issue 1, pp 3–12 | Cite as

Interaction between gaze and legitimacy of request on compliance in a field setting

  • Chris L. Kleinke


It was hypothesized that experimenter gaze would lead to increased compliancewith a legitimate request and decreased compliance with an illegitimate request. Subjects (95 males, 73 females) in Experiment 1 gave more dimes for a phone call to gazing rather than non-gazing female experimenters. Experimenter gaze did not influence dimes given by subjects for a candy bar. Experiment 2 replicated Experiment 1 with a different legitimacy manipulation and with an additional treatment including both gaze and touch. A significant interaction showed that subjects (56 males, 58 females) gave more dimes for a legitimate request (phone call) when they received gaze alone or gaze and touch from a female experimenter. Subjects gave more dimes for an illegitimate request (buying gum) when the experimenter did not gaze at or touch them.


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Reference Notes

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Copyright information

© Human Sciences Press 1980

Authors and Affiliations

  • Chris L. Kleinke
    • 1
  1. 1.Boston College Department of PsychologyChestnut Hill

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