Mediation as a new technique for resolving disputes in the mental health system
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- Mazade, N., Blanch, A. & Petrila, J. Adm Policy Ment Health (1994) 21: 431. doi:10.1007/BF00710631
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In the mental health service system, disputes take on various forms and exist in both clinical practice and management. Existing policy and administrative practice has favored a combination of medical and judicial/legal models to handle conflicts among consumers, mental health professionals, and others. The authors propose the addition of mediation as a third form of resolving issues, explicate some of the differences between mediation and current methods of resolving conflicts, and suggest benefits of using mediation.