Journal of Consumer Policy

, Volume 11, Issue 1, pp 1–27 | Cite as

Exit, voice, and collective action in Swedish consumer policy

  • Victor A. Pestoff


The development of consumer influence in Sweden is characterized by successive phases of initiation (1940–1953), expansion (1954–1971), consolidation (1972–1977), retrenchment (1978–1984), and decentralization (since 1985). For the study of consumer policy, the concepts of exit and voice, collective action, countervailing power, and integrated participation are used.

It is shown that consumer policy neither belongs exclusively to the public domain, nor is simply left to the whims of the market. Its success depends in part on the participation of non-governmental organizations. However, the state's presence is essential for the survival of “organized consumer interests” as a countervailing power.


Economic Policy Collective Action Public Domain Successive Phasis Consumer Policy 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

List of acronyms used in this article


Allmänna reklamationsnämnden — the Public Merchandise Complaints Board


Hemmens forskningsinstitut — the Institute of Home Research


Hyresgästernas Sparkasse- och Byggnadsföreningars Riksförbund — the National Association of Tenants' Savings and Building Societies


Inköpscentralernas Aktiebolag


Konsumentinstitutet — the Institute for Consumer Information


Kooperativa Förbundet — the Cooperative Union and Wholesale Society


Konsumentverket — the National Board for Consumer Policies


Konsumentpolitiska kommittén — the Committee on Consumer Policy


Konsumentrådet — the National Council for Consumer Goods Research and Consumer Information


Landsorganisationen i Sverige — the Swedish Trade Union Confederation


Lantbrukarnas riksförbund — the Federation of Swedish Farmers


Marknadsdomstolen — the Market Court


Million Swedish crowns


Näringsfrihetsombudsmannen — the Competition Ombudsman


Näringsfrihetsrådet — the Competition Council


The Organization for Economic Cooperation and Development


Oljekonsumenternas Förbund — the Swedish Oil Consumers' Union


Pensionärernas Riksorganisation — the Swedish Pensioners' National Organization


Centralorganisationen — the Swedish Confederation of Professional Associations, SACO/SR


Svenska arbetsgivareföreningen — the Swedish Employers' Confederation


Swedish crowns


Sveriges Hantverks- och Industriorganisation — the Swedish Federation of Crafts and Small and Medium-Sized Industries


Sveriges Industriförbund — the Federation of Swedish Industries


Statens jordbruksnämnd — the National Agricultural Marketing Board


Statens livsmedelsverk — the National Food Administration


Statens pris- och kartellnämnd — the National Price and Cartel Office


Tjänstemännens Centralorganisation — the Central Organization of Salaried Employees


Varudeklarationsnämnden — the Institute for Informative Labelling

Abwanderung, Widerspruch und kollektives Handeln in der schwedischen Verbraucherpolitik


Der Beitrag kennzeichnet die Entwicklung des Verbrauchereinflusses in Schweden durch mehrere Phasen. Danach liegt die Anfangsphase in den Jahren 1940 bis 1953; in die anschließenden Jahre bis 1971 fällt die Phase der Expansion; die Phase der Konsolidierung fällt in die Jahre 1972 bis 1977, die des Abbaues in die anschließenden Jahre bis 1984, und die Zeit seit 1985 wird als Dezentralisationsphase bezeichnet.

Bei der Analyse der schwedischen Verbraucherpolitik werden die theoretischen Konzepte (a) von Abwanderung und Widerspruch, (b) des kollektiven Handelns, (c) der Gegenmachtbildung und (d) der integrierten Mitwirkung verwendet.

Es wird gezeigt, daß die Verbraucherpolitik weder ausschließlich dem öffentlichen Bereich zugehört, noch den Launen des Marktes unterliegen kann. Ihr Erfolg setzt zumindest teilweise die Mitwirkung von nichtstaatlichen Organisationen voraus. Allerdings ist staatliche Unterstützung notwendig für das Überleben des “organisierten Verbraucherinteresses” als Gegenmacht.


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Copyright information

© Kluwer Academic Publishers 1988

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  • Victor A. Pestoff

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