Cooperation and cooperator modeling

  • Beatrice Cahour
  • Pascal Salembier


In this text, we argue that user modeling and system modeling should be taken into account at the same time to allow cooperativity: they are two sides of a same interaction. We focus on interlocutor modeling (the human-human homonym of user modeling) and develop three situations where interlocutor modeling is crucial: when there is a need of transforming the beliefs of the cooperator (when there is a knowledge gap or a resistance), when the interpretation of the cooperator's communication act is ambiguous and relies on implicit meaning, and when there is a specific need need of anticipating the other's understanding (in risky or irreversible situations).

Key words

Cooperation at work interaction user modeling system model mutual understanding 


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Copyright information

© Kluwer Academic Publishers 1996

Authors and Affiliations

  • Beatrice Cahour
    • 1
  • Pascal Salembier
    • 2
  1. 1.SUDLA, URA CNRS 1164Université de Rouen/IREDMont St. Aignan CédexFrance
  2. 2.ARAMIIHS UMR 115Toulouse CédexFrance

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