Background

Non-communicable diseases (NCDs) have become the leading cause of morbidity and mortality worldwide [1, 2]. NCDs are attributable to 71% of total deaths (41 million) globally, and 80% of these deaths occur in low- and middle-income countries [1]. If the current trend continues, the annual cumulative deaths from NCDs will reach 52 million by 2030 [3]. In acknowledgment of the pace of the increasing burden of NCDs, the World Health Organization (WHO) formulated the Global Action Plan (2013–2020) for the prevention and control of NCDs [4]. One of the key features of this global roadmap is to strengthen and refocus the health system to manage the four NCDs, namely diabetes mellitus (DM), cancer, chronic respiratory diseases (CRIs), and cardiovascular diseases (CVDs) by accelerating the provision of equitable and affordable access to service and care [5, 6]. Many countries across the globe have endorsed this strategy and subsequently designed a set of actions in line with their national goals and/or policy priorities to facilitate the provision of NCDs in primary healthcare settings [7,8,9,10]. Several studies were conducted to assess the readiness of healthcare facilities in terms of the availability of various components (e.g., infrastructure, workforce, logistics and supplies, guidelines, and protocols) at different healthcare levels (e.g., primary, secondary, tertiary) [11,12,13,14,15].

Despite the substantial progress in overall health outcomes over the past decades, NCDs have become a severe public health concern in Bangladesh [16,17,18]. According to the latest data, the estimated number of deaths from NCDs was 67% of the total deaths in 2016, which shared approximately 64% of the disease burden in the country [19]. Currently, NCDs present substantial challenges to the country’s resource-constrained healthcare system. The burden of NCDs is projected to be intensified in the future due to the increasing elderly population, rapid urbanization, and lifestyle factors such as tobacco use, alcohol consumption, physical inactivity, and unhealthy diets [20, 21]. Additionally, insufficient healthcare facilities and infrastructure and the shortage of trained healthcare staff will likely exacerbate the burden of NCDs, which will result in remarkable pressure on the healthcare system [22, 23].

The Government of Bangladesh has adopted several strategies and action plans [16, 24] to strengthen the primary healthcare system to address the rising burden of NCDs [25, 26] by introducing community-based and facility-led NCDs management initiatives [27]. To facilitate better NCDs services, the World Health Organization Package of Essential Noncommunicable Disease Interventions for Primary Health Care (WHO-PEN) was adopted [8]. In Bangladesh, the role of the primary healthcare system is key to addressing the rising burden of NCDs because of its nationwide infrastructure, broader service coverage, and cost-effective interventions. Approximately 70% of the population in Bangladesh relies on the primary healthcare system to seek treatment and care [28]. Therefore, precise information about the capacity and limitations of the primary healthcare facilities to deliver NCDs services is essential for effective responses to the NCD epidemic. Recently, a few studies focused on the general and/or disease-specific service availability and readiness of the primary healthcare systems [29,30,31]. Nonetheless, no studies collectively reported the healthcare facility readiness for all four NCDs (DM, cervical cancer, CRI, and CVD) as prioritized by the WHO. Earlier studies reported combined healthcare facilities' readiness at primary, secondary, and tertiary levels and/or focused on one or two NCDs [29, 30, 32]. However, a holistic analysis of all four WHO-prioritized NCDs at the primary healthcare level in Bangladesh is still a research priority [31, 32]. ‘It is worth mentioning that Bangladesh has a pluralistic health system where a wide range of providers are performing a mixed system of medical practices under the Ministry of Health and Family Welfare from tertiary to primary levels [33]. According to the administrative structures, the country is divided into eight divisions (few districts comprise a division), 64 districts (few sub-districts consist of a district), 490 sub-districts which is locally known as Upazila (several Union Parishad consist of a sub-district), 4553 Union Parishad (several wards consist of a Union Parishad), 40,977 wards (few villages consist of a Ward), and 87,310 villages [34]. The primary healthcare system is established at the sub-district level where a range of public and privately-operated healthcare facilities are functioning. Upazila health complex (UHC) is the first-level public hospital mostly located in the headquarter of the sub-district which provides promotive, preventive, curative, and rehabilitative care. Union-level facilities consisting of 'Union health and family welfare centers (UHFWC)’, 'rural health center (RHD)' and 'Union sub-center' are set up at the Union level (several villages consist of a Union which is the lowest administrative unit) which provide outpatient promotive, and preventive care. Community Clinic (CC) is the lowest level of static healthcare facilities located at the village/wards level which provide outpatients promotive, preventive care. The private facilities (for-profit) at the Upazila level are mostly focused on curative care; while, the NGO facilities (not-for-profit) are focused on basic primary healthcare [33].’. Thus, this study aimed to assess the availability and readiness for WHO-prioritized NCDs in primary healthcare systems in Bangladesh. This study will supplement the information gap, which will help to guide the NCD management efforts in the primary healthcare systems in the country.

Methodology

Study design and settings

This was a cross-sectional study of primary healthcare facilities conducted between May and October 2021. Data was collected on the availability of a set of items that are required for NCDs services at the primary healthcare facilities including guidelines and staff, basic equipment, diagnostic facility, and essential medicines. The readiness of the healthcare facilities was assessed for the following NCDs: cervical cancer, CRIs, CVDs, and DM. The specific NCDs were defined according to the diagnosis of the healthcare providers of the respective healthcare facilities. Although the National Cancer Control Strategy and Plan of Action 2009–2015, focused on the prevention and management of commonly prevalent cancer types (e.g., breast, colorectal, esophagus, lung, cervix, lips and oral cavity, etc.), the provision of all these cancers are not available in the primary healthcare level in Bangladesh [35, 36]. Cervical cancer has been gradually increasing over the past years and now is the second most prevalent among women in Bangladesh and subsequently gained greater public health response [37]. The National Cervical Cancer Control Program (2017–22) guideline expanded the provision of cervical cancer services at the primary healthcare level [38]. Considering the scope of services provision, prevalence, health burden, and public health response, this study addressed only cervical cancer readiness [38, 39].

Study sample and sampling technique

The sample size was calculated using the following formula: (Z2*P*d2)/(V2*P) provided by the Monitoring and Evaluation to ASsess and Use REsults Evaluation (MEASURE) as a sampling manual for the facility surveys [40]. The anticipated proportion of the healthcare facilities, with the attribute of interest P = 50%, design effect d = 1.2, and the relative variance (V2) as the square of the relative error taken as 20%, as used by a previous study [41]. This calculation yielded the minimum required sample size of 115 healthcare facilities. Anticipating a 10% non-response rate, we surveyed 126 healthcare facilities. The sample was selected by a multi-stage stratified random sampling technique. Bangladesh is divided into eight administrative divisions [42]. Each division is further divided into several districts, and each district consists of several sub-districts locally known as upazila. Public healthcare facilities are established under administrative units and operate in the following three levels: primary, secondary, and tertiary [43]. The primary care facilities include the Upazila Health Complex (UHC) at the headquarters of a sub-district, union sub-center (USC)/union health center (UHC), family welfare center (FWC) at the union level (hereafter referred to as ‘ULF’ to mean all healthcare facilities at the union level), and community clinic (CC) at the ward level [33]. Along with the public facilities, private and NGO-operated (hereafter referred to as ‘private facilities’) health facilities function within the sub-districts. The total number of healthcare facilities and related information was collected from the Facility Registry database of the Directorate General of Health Services [44]. This study covered 126 healthcare facilities from the following administrative districts of Bangladesh: Cumilla, Jhenaidah, Rajshahi, and Sylhet. Using an electronic structured questionnaire (REDCap), the facility head or management staff member was face-to-face interviewed to collect data.

Inclusion/exclusion criteria

The health facilities were included based on the following criteria: [1] facilities located at sub-districts level, and (2) facilities providing an NCDs-related service (prevention or management). The facilities were excluded based on the following criteria: (1) did not meet the inclusion criteria; (2) facilities that had less than six months of service; (3) facilities that provided specialized services at the sub-district level (i.e., a tuberculosis clinic); (4) healthcare facilities that had been temporarily established to address the emergency residents (i.e., camp hospitals).

Data collection team and training

Eight interviewers with a Bachelor of Medicine, Surgery, or Anthropology were involved in the data collection process. Before the interviews, one week of training covering the topic of data collection instruments, filling in the electronic questionnaire, and obtaining information from medical records and data entry into the RedCap software was provided [45]. Additionally, the training focused on the contents of the questionnaire, building rapport, moderating interviews and discussions, taking notes, approaching and inviting interview questions, the organization and function of the primary healthcare system, NCD service delivery package, effective communication with the facility head, and scheduling interviews that enhanced efficiency in the quality data collection. The questionnaire had the following three modules: facility identification, general service availability, and disease-specific readiness. The questionnaire was developed in plain English and then translated into Bengali (the local language). The Bengali version was again translated into English to check the consistency of meaning between versions. The pretest for the questionnaire was conducted, and the necessary feedback was accommodated in the final version. The interview was conducted in Bengali.

Participants’ consent

Written informed consent was obtained from human participants. Beginning of the interview, the data collectors informed the participants (e.g. the facility head/ management staff) about the purpose of the study. Then the Explanatory Statement was provided by the data collectors to the participants and allowed them to read and ask questions. Upon their agreement to participate, participants were required to read and sign a consent form. The consent form explained the purpose of the study, the freedom to participate, and how participants' information would be used while maintaining their individual/facility information confidential.

Quality assurance of data collection

To ensure the quality of data collection, the procedure was monitored by the first author throughout the survey. A random consistency check for approximately 5% of the interviewed questionnaires was done by the investigators. Regular group discussions and follow-up meetings were conducted with data collection teams to discuss and share the experience, challenges, and overcoming strategies in conducting interviews. Supportive supervision was provided to the data collectors as required.

Data collection instrument

Data was collected using a facility survey tool that was developed based on the WHO’s service availability and readiness assessment (SARA) manual (WHO-SARA) [46]. The WHO-SARA tool was designed to generate a set of indicators to determine whether the facilities meet the standardized requirements of general or specific services with reliable quality. This tool offers indicators to monitor and assess several standardized items, including human resources, basic equipment, supplies and technologies, and essential medicine, which are required for general and NCDs-specific service delivery in the healthcare sector. The WHO-SARA is considered a reliable methodology and is widely used to evaluate the readiness of healthcare facilities. The survey questionnaire was designed based on the WHO-SARA methodology, with a slight modification according to the standard set by the Bangladesh Ministry of Health context.

Outcome measures

The outcome variable in this study is the ‘readiness’ of primary healthcare facilities in terms of four specific NCDs. The readiness variable was rated as an index grouped into four domains as proposed in the WHO SARA methodology: (i) guidelines and staff, (ii) basic equipment, (iii) diagnostic facility, and (iv) essential medicine. Each of these domains has multiple indicators which were measured in nominal scales. In the first domain, there are two indicators: the availability of guidelines, and trained staff for every four NCDs, which was categorized as ‘yes’ for facilities with guidelines, and at least one trained staff for each specific NCDs and ‘no’ otherwise. In both the second and third domains, there are 15 basic equipment and diagnostic items and each of them was categorized as ‘yes’ for the existing facilities, and ‘no’ otherwise. In the fourth domain, 28 essential medicines (a list from Bangladesh health ministry) were categorized as ‘yes’ with facilities reporting the availability of each specific medicine, and ‘no’ otherwise.

Statistical analysis

Based on the WHO-SARA manual, a descriptive analysis was conducted to define a set of tracer items/readiness indicators for NCDs. The service readiness was assessed into the following four domains: staff and guidelines, equipment and supplies, diagnostic facility, and essential medicine. Based on the SARA tool, the ‘availability’ and ‘readiness’ were categorized as ‘yes’ for facilities with individual items for each specific NCDs and ‘no’ otherwise. In each domain, the scores for the tracer items were calculated and expressed as percentage points (0%–100%). The mean availability service readiness was assessed in the following three levels: (i) determining the tracer score items for four NCDs at each facility level (number of facilities with tracer items*100/the total number of facilities); (ii) calculating the readiness index (RI) of the facility based on the four domains (the mean score of tracer items in each domain); (iii) determining the overall readiness score based on the facility types (the average domain indices for all four domains). The indices were displayed for each of the following facility types: UHCs, ULFs, CCs, and private facilities. These indices were compared to an agreed cut-off threshold of 70%, which means that a facility index below the 70% cut-off was considered not ready to manage NCDs at that level as such previous studies conducted in Bangladesh and elsewhere [29, 47,48,49]. The summarized scores of the facility-level data are presented as means and standard deviations, and an analysis of variance was performed for determining the significance of the difference between these facilities. Though it was planned in the study protocol [28], multivariable analysis (e.g. multiple binary logistic regression analysis) was not performed to determine the factors related to the overall readiness of the health facilities as the readiness scores were below the cut-off value of 70% for all facilities and domains. This means the outcome measures in this current study failed to meet binary characteristics in order to perform binary logistic regression. All statistical analysis was conducted using SPSS version 22.

Data storage and management

During the data collection period, the data was saved in the secure REDCap web-based application hosted at Monash University. The application was only accessible to the research team. When the data collection was completed, the data was exported to the IBM SPSS statistical package and saved in the secure faculty-allocated network storage (Monash (S:) drive). Facilities’ identifiers, such as names and addresses, were removed from the main database, saved in a separate secure electronic folder, and not used for the data analysis. Only the research team had access to the electronic databases.

Results

Characteristics of healthcare facilities

A total of 126 primary healthcare facilities were assessed, where 77.8% (n = 98) were public, and 22.2% (n = 28) were private healthcare facilities (Table 1). About 42.1% (n = 53) of public healthcare facilities were CCs, 28.6% (n = 36) were ULFs, and 7.1% (n = 9) were UHCs. Approximately three-fourths of the facilities 75.4% (n = 95)) had outpatient clinics, one-fifth had both inpatients and outpatients 21.4% (n = 27) services and only 3.2% (n = 4) facilities had outpatient services. The average length of services of the facilities was 21.4 (± 13.1) years. Daily six-hour services were available for 76.2% (n = 96) of the facilities.

Table 1 Characteristics of the health facilities (n = 126)
Full size table

General service readiness

Table 2 presents the domain-specific general service readiness. The mean tracer item availability score was presented for basic amenities, equipment and supplies, standard precautions, diagnostic capacity, and essential medicine. Among the 126 healthcare facilities, the UHCs had higher availability of general services readiness items than ULFs, CCs, and private facilities. In the context of all levels of primary healthcare facilities, the mean domain scores were as follows: basic amenities (ranged from 62.5% in CCs to 95.2% in UHCs; p = 0.130), equipment and supplies (ranged from 71.4% in CCs to 94.5% in UHCs), standard precautions (ranged from 61.8% in CCs to 94.5% in private facilities; p = 0.009), diagnostic capacity (ranged from 0% in ULFs to 69.4% in UHCs; p < 0.001), and essential medicine (ranged from 9.2% in private facilities to 58.7% in UHCs; p = 0.258).

Table 2 General service readiness by health facilities (n = 126)
Full size table

The overall mean RI for general service availability was highest for the UHCs (83%) and lowest for the CCs (47%) (Fig. 1).

Fig. 1
figure 1

General readiness index scores by healthcare facilities

Full size image

Readiness index specific to the service for cervical cancer

The RI score of the healthcare facilities for cervical cancer is presented in Table 3. No facilities had guidelines regarding the diagnosis and treatment of cervical cancer. The availability of trained staff was only reported in 11.1% of UHCs. Speculum, the sole tracer item for the basic equipment domain, was available in all UHCs, followed by 66.7% of ULFs, which was followed by 53.6% of private facilities; however, it was unavailable in the CCs. Among the five tracer items of diagnostic facilities, only acetic acid was available at the UHCs and the private facilities (44.4% and 21.4%, respectively), and cytology was available in 10.7% of the private facilities, however, was unavailable at all public facilities. None of the facilities had essential medicine (Fig. 2. a). The overall mean cervical cancer-specific RI score widely varied across the healthcare facilities (ranging from CCs 0% to UHCs 28%) (Fig. 3).

Table 3 Cervical cancer-related readiness index scores by facility type (n = 126)
Full size table
Fig. 2
figure 2

Domain stratified readiness index scores by NCDs (blue line indicates the cut-off value 70%, above which a facility is considered to be ‘ready’ to provide services for NCDs patients)

Full size image
Fig. 3
figure 3

NCDs-specific overall mean readiness index scores by health facility level (blue line indicates the cut-off value of 70%, above which a facility is considered to be ‘ready’ to provide services for NCDs patients)

Full size image

Readiness index specific to service for chronic respiratory diseases

The score for the tracer indicators for CRI is presented in Table 4. The availability of the guidelines and staff for CRI varied among healthcare facilities (ranging from UHCs at 66.7% to ULFs at 19.4%; p = 0.099). In the context of the basic equipment domain, the highest level of availability was recorded for the blood pressure apparatus (UHCs, ULFs, and private 100%), stethoscope (UHCs, ULFs, and private 100%), and oxygen delivery apparatus (UHCs 88.9%, ULFs, CCs 0%, and private 57.1%). A spacer for inhalers was the least available item for all types of facilities (UHC 22.2%, ULFs and CCs 0%, and 21.4% private). Regarding the diagnostic facility, the highest level of availability was for chest X-rays (UHCs 44.4%, and 46.4% private facilities), which were not available in the ULFs and CCs. No other diagnostic test was available at any facility level. The essential medicine had the highest domain score (UHCs and ULFs 44.7%, CCs 43.9%, private 11.2%; p = 0.965). The highest mean score for CRI was recorded for the domain of basic equipment (84%) in private facilities, and 0% for all diagnostic facilities for all types of healthcare facilities, except UHCs (Fig. 2. b). The overall mean RI score was the highest for UHCs (65%) and lowest for private (35%) (Fig. 3).

Table 4 Chronic respiratory illness-related readiness index scores by facility type (n = 126)
Full size table

Readiness index specific to service for cardiovascular diseases

The tracer items related to service for CVDs are presented in Table 5. The availability of guidelines and staff for CVDs was highest in UHCs 61.2%, and the lowest in CCs 17.0%). Tracer items under the domain of equipment and supplies, blood pressure apparatus, stethoscopes, and thermometers were mostly available at all types of facilities (ranging from 83.3% to 100%). In comparison, the body mass index (BMI) calculator was the least available item across the facilities (UHCs 88.9% private 28.6%, and unavailable in ULFs and CCs). No diagnostic capacity was available at any level of healthcare facilities. Eight out of thirteen essential medicines were available at the UHCs (ranging from 22.2% to 77.8%), and private facilities (ranging from 1.6% to 5.6%), but unavailable at the ULFs and CCs. The mean RI score of the items was the highest for equipment and supplies (UHCs 93%, ULFs 67%, CCs 68%, private 84%, p = 0.078), and the lowest was zero for the diagnostic capacity at all levels of the primary healthcare facilities (Fig. 2. c). No facility had achieved the cut-off threshold RI score of 70%, which is the minimum requirement to manage CVDs (the breakdown of overall RI score: UHCs 44%, ULFs and CCs 21%, private 30%) (Fig. 3).

Table 5 Cardiovascular diseases-related readiness index scores by facility type (n = 126)
Full size table

Readiness index specific to service for DM

The availability of tracer items for the service that is specific to DM is presented in Table 6. The guidelines for diagnosis and treatment were available across all facility types (UHCs 66.7%, ULF 16.7%, CCs 28.3%, and private 53.6%). The availability of the required basic equipment, such as blood pressure apparatus, stethoscope, and height board/stadiometer were in more than half of the facilities. Regarding the tracer items in the domain of diagnostic capacity, the blood glucose test was available in the UHCs (88.9%), CCs (62%), and private facilities (96.4%). However, there was no capacity for ULFs. Metformin was the only available essential medicine at the UHCs (66.7%) (Fig. 2. d). No facilities had an overall mean score above the cut-off threshold of 70% for the diabetes service (UHCs 48%, ULF 10%, CCs 14%, and private 23%) (Fig. 3).

Table 6 Diabetes mellitus-related readiness index scores by facility type (n = 126)
Full size table

Discussion

This study assessed the readiness of the primary healthcare facilities to address the four NCDs in Bangladesh. To the best of our knowledge, this is the first study to assess the readiness of both public and private primary healthcare for the four NCDs recommended by the WHO. Therefore, the findings of this study are comprehensive and it extensively reports the status of service availability and gaps regarding each of the NCDs. The readiness for the general services was above the 70% cut-off threshold value for the domains of basic amenities, equipment and supplies, and standard precautions for all types of healthcare facilities. However, only UHCs meet this threshold for items related to diagnostic facilities and essential medicine. All levels of primary healthcare facilities failed to meet the globally accepted threshold value to manage NCDs. Among the NCDs, disease-specific readiness for CRI and DM were higher compared to cervical cancer and CVDs at the primary healthcare facilities. The service-specific items in the domains of the staff and guidelines, essential medicine, and diagnostic facility were highly insufficient for cervical cancer and CVDs in the ULFs and CCs.

The shortage of human resources and respective treatment guidelines was commonly reported in and across the facilities. The availability of at least one trained staff was highest for DM (77.8%) at the UHCs, whereas it was the lowest for cervical cancer (3.6%), and there was no trained staff at UHFs and CCs. A recent systematic review noted that the preparedness of DM is relatively higher than cancer at the primary healthcare level [50]. A previous study in Bangladesh reported relatively higher domain scores for the guidelines and trained staff for cervical cancer [29]. The possible reason for this could be this study included secondary and tertiary hospitals such as district hospitals, maternity hospitals, and specialized hospitals that are usually better equipped. The shortage of human resources at healthcare facilities is a common feature of the health system in low- and middle-income counties [51, 52]. Healthcare systems, including India [53, 54], Thailand [55], and Uganda [56] are struggling to respond to the increasing demands for NCD services at the primary care level [57]. Similarly, Bangladesh is facing a shortage of trained healthcare staff, which was notably high for CVDs- and cervical cancer-specific services [29, 58]. The lack of trained front-line staff at the primary level facilities negatively affects the NCDs outcomes in many countries [50, 59,60,61,62]. Although there is little scope for deploying disease-specific trained healthcare staff in the primary care facilities [32], routine NCDs-related training for front-line staff (e.g., the Community Health Care Providers, Sub Assistant Community Medical Officers, Health Assistants) and nurses would be effectively useful in managing NCDs.

The equipment and diagnostic capacity of the healthcare facilities are the preconditions of comprehensive and quality NCDs services. The availability of equipment and diagnostic capacity items was noticeably low at all facility levels in Bangladesh which is concordant with a recent review [63]. The review showed the readiness score for basic equipment for NCDs was relatively low (ranged 29.2% to 51.2% based on WHO-PEN standards) facilities in low-and-middle-income countries which is concordant with our findings; indicating a large proportion of facilities lack basic equipment and diagnostic capacity required to deliver the services [63]. Previous studies reported the highest availability of blood pressure apparatus and stethoscopes (> 90%) in Bangladesh [31, 32] and Tanzania [64, 65], which is supported by this current study. However, the diagnostic capacity related to cervical cancer and CVD is noticeably low, which indicates a lower readiness level. Our study showed a slightly higher availability of bacteriology (including culture and sensitivity) and chest X-rays, whereas sleep tests and spirometry were unavailable at all primary healthcare levels [30].

Essential medicines are the critical requirement for effective NCDs services and care. Individual, and review studies conducted in similar settings highlighted the shortage of essential medicine impeding the management of NCDs [12, 29, 58, 63]. Although the essential medicine list for four NCDs included 78 types of medicine, Bangladesh’s national guidelines included 30 different medicines from this list [66]. Nevertheless, the availability of the listed essential medicine for all four NCDs was noticeably low. The availability of medicine was the lowest for cervical cancer and highest for CRI. Noticeably, no essential medicine for cervical cancer, CVD, or DM was available at the ULFs, CCs, and private facilities. The shortage and inconsistent supply of essential medicines categorically lowered the readiness scores. More importantly, studies reported that the lack of essential medicine at the primary healthcare facilities resulted in private purchases with high out-of-pocket healthcare expenditures [12]. Unlike infectious diseases/acute conditions, NCDs treatment requires long-term medication support and has a higher out-of-pocket cost, which leads to medical nonadherence or household impoverishment [67, 68]. Although this current study’s aims did not allow us to determine the extent of medical nonadherence resulting from the shortage of essential medicine, we hypothesize that it would have significantly affected people with a lower socioeconomic status.

Strengths and limitations

The strength of this study is that it holistically investigated the readiness of all four WHO-prioritized NCDs at all levels of primary healthcare facilities. Furthermore, a random selection of 126 primary healthcare facilities across Bangladesh, which includes both public and private facilities is another strength of this study. However, there are a few limitations that should be acknowledged. One limitation is that the readiness indicators were assessed according to the WHO-SARA methodology, which solely focused on the supply-side aspects, e.g., infrastructure, supplies and commodities, and human resources. This methodology would not have fully identified the dynamic interaction and specific factors that influence the broader health system components [28]. In addition, some of the collected information was the respondents' verbal responses, which were not possible to verify. Therefore, it might have resulted in bias. In the context of Bangladesh, it was not possible to validate the respondents’ (facility heads/designated personnel) responses separately because of restricted access to the healthcare facilities’ information records.

Conclusion

Our findings suggest that primary healthcare facilities' readiness for NCDs remains remarkably low. Shortage of staff and guidelines, diagnostic capacity, and essential medicine are significant challenges for managing cervical cancer and CVDs at all facility levels. The capacity of primary healthcare facilities needs to be significantly improved to manage the NCDs, with a focus on increasing trained personnel and essential medical supplies and improving diagnostic facilities.