Introduction

Caused by actual or potential tissue damage; pain is an unpleasant sensory-emotional [1, 2], and is among one of the most common reasons for referring patients to medical centers [3]. Recognizing and treating pain is one of the oldest sciences that human kind has been trying to study and perfect since the beginning of creation with a continuous and tireless effort, and of course, it has led to exciting and impressive achievements. [1, 2].Approximately, 76 million adults in the United States suffer from pain, and a lack of properly control and manage pain can be costly for the family and society. In the United States, the annual cost of pain is estimated at $ 635 billion [4]. According to estimates made by the Iranian Rehabilitation and Electro diagnosis Association, 10–20% of Iranians(about 1 out of every 6 people) suffer from some types of chronic pain, and as the elderly population increases, this figure may increase significantly to 30.% [5].

A survey in Tehran showed that 25.5% of people suffer from chronic pain, which the prevalence rate of chronic pain in married, housewives, retired, and pensioners was much more than other social groups and showed the role of patterns such as age, educational status, depression and anxiety in suffering from chronic pain [6]. However another study that was conducted among the main working groups including tools and equipment, organizational aspects, environment, time aspects of the job, biomechanics, individual characteristics and education, showed that the prevalence of pain during life in Iran was about 70% [5, 7, 8]. The results showed that 41% of all participants were workers in industrial occupational group followed by workers in health sector (28%) the highest prevalence of LBP is pertained to agriculture (58.22%) and handicrafts (58.88%), respectively, and the lowest is related to music (18.50%) [6, 7].

In addition to the financial aspect, unrelieved and long-term pain leads to physiological and psychological complications [9]. Patients with chronic pain should always evaluated for physically and psychologically aspects of their pain, because pain affect their quality of life. Chronic pain interferes with patients’ daily activities, leading to isolation and withdrawal from family and friends, reduced working hours, lost workdays and so has a detrimental economic impact [10]. The psychological effects of pain can cause depression, anxiety, aggression, reduced independence, and disruption in interpersonal relationships [11, 12]. It can also cause unnatural fears, worries about the future, and adverse effects on family dynamism [13, 14]. The physiological effects of unrelieved pain can manifest in various organs, including cardiovascular, gastrointestinal, genitourinary system, musculoskeletal, and immune systems [15].

Since nurses spend more time with the patient than other treatment staff, they should be well trained and familial with pain management and control [16]. Nurses possess a unique position that directly impacts the patient’s pain management and control process, from evaluation, planning, to intervention and reassessment [9]. Nurses constantly need to make decisions concerning controlling patients’ pain; however effective control requires the proper decision-making process that is possible through awareness of pain and its treatment [17]. The usefulness of pain assessment includes obtaining basic information for subsequent assessments, diagnosing the degree of disability with defective treatment outcomes, assisting the physician in diagnosing the special condition, discerning between the actual pains and malingering as well as improving the patient-physician relationship [18, 19].

However, few studies in our country show that nurses do not have enough information in this regard which indicated that the majority of nurses have not received any pain training assessment during their academic courses [18, 20,21,22,23]. Considering the importance and prevalence of pain and the pivotal role of nurses in managing and controlling pain, providing patient comfort and lack of sufficient related studies in Iran, present study was conducted with the aim of determining the knowledge and attitude of nurses in the emergency department.

According to “The International Association for the Study of Pain” definition of “Pain” is an unpleasant sensory and emotional experience, associated with or expressed in terms of actual or potential tissue damage or damage to another tissue type [24]. “Knowledge” can be defined as facts, information, and skills acquired through experience or education; the theoretical or practical understanding of a subject; ability to know and understand or have knowledge about events [25] However “Attitude” is a combination of beliefs and emotions that prepare a person in advance to look at others, objects, and groups positively or negatively [26].

Methods

Research design

This study was designed and conducted as a descriptive-analytical cross-sectional study. The target research population was nurses working in emergency departments of hospitals affiliated with Tabriz University of Medical Sciences to study their knowledge and attitudes towards pain management and control. Therefore, the following aims were considered:

  1. 1.

    Determining the score of nurses ‘knowledge and attitudes toward pain management and control;

  2. 2.

    Investigating the relationship between nurses’ attitude scores regarding pain management and control and their demographic characteristics;

  3. 3.

    Investigating the relationship between nurses’ knowledge scores regarding pain management and control and their demographic characteristics.

Study subjects and population (setting and sampling)

The sample size for the current study was calculated using the information reported for the knowledge and attitude score in the study of Aflatoonian et al. [27], and the maximum sample size was considered.

In the sample size calculation formula used, the alpha error was considered 5%, the mean of the sample was equal to 64.14, and the standard deviation was 32.7. Finally, with an accuracy of 36.1, the total sample size was measured as 230 subjects.

We conducted probability sampling, which means every member of the population has a chance to be selected. Based on the gathered information, approximately 1200 nurses were working in the emergency departments of the province’s hospitals and the number of nurses varied among hospitals. All these ratios have been obtained for different hospitals and have been sampled accordingly. Every study subject was listed with a number using systematic sampling, but instead of randomly generating numbers, individuals were selected at regular intervals. After explaining the objectives of the research and its voluntary nature, all participants completed the pertinent questionnaires and they were collected.

Inclusion and exclusion criteria

All nurses working morning, evening, and night shifts who agreed to voluntarily and actively participate in the study were included in the study. However, nurses who did not agree to participate, or were not present during the data collection period, due to any reason were excluded from the study.

Data collection and instruments

The research questionnaire tool consisted of three parts:

  • Nurses’ demographic information checklist included age, gender, marital status, education, employment status, work experience, place of work, passing a training course related to pain management and control;

  • Nurses’ attitudes toward pain management and control as Nurse Attitude Survey (NAS) questionnaire; and.

  • Nurses’ Knowledge Assessment Questionnaire as Pain management and control principles assessment Test (PMPAT).

McMillan designed both questionnaires to assess nurses’ attitudes and knowledge toward pain management and [28].The Attitude Questionnaire consists of 25 questions in which the respondent selects an option based on their opinion. Likert scoring system (strongly disagree, disagree, agree, and strongly agree) was used, with a score of 1,2,3,4, respectively. Higher scores indicate a positive attitude. If the respondent receives 70% or higher, s/he has the highest and most positive attitude score; receiving 50–70% of the score indicates an average attitude level, and less than 50% shows a negative attitude.

The knowledge assessment questionnaire (PMPT) consists of 31 four- and five- multiple-choice questions, which assess the individual’s level of knowledge concerning the concept of pain, pain assessment, pain relief methods, and analgesics. The correct option according to the individual’s opinion was marked. Each correct answer was given a score. Scores ranged from 0 to 31, or 0 to 100% [29]. Both of questionnaires have been translated into Persian by the research team at Jiroft Nursing School. Also, its validity and reliability was performed on the basis of internal correlation coefficient using Cronbach’s alpha (86%) [27].

Statistical analysis

Descriptive statistics were used as descriptive tables and indicators, including mean and standard deviation to describe demographic characteristics, as well as nurses’ knowledge and attitudes scores toward pain management and control.

Inferential statistics in the form of Spearman’s correlation coefficient test were used to show the relationship between knowledge and attitude, and also to determine the relationship and association between of nurses’ knowledge and attitudes with their demographic characteristics and their concerning scores, using student T-test and analysis of variance (ANOVA). The significance level for all tests was less than 0.05, and with 95% confidence intervals (CIs).

Correlation coefficient was used as indicators of the strength of the assessment of linear relationship between different variables and Knowledge and Attitude scores. A linear correlation coefficient that is greater than zero indicates a positive relationship. A value that is less than zero signifies a negative relationship. Correlation coefficient r < 0.2 is a very weak correlation; r = 0.2 − 0.39 a weak correlation; r = 0.4 − 0.59 is a moderate correlation; r = 0.6 − 0.79 is a strong correlation and r = 0.8 − 1 is a very strong correlation. All data were calculated using STATA MP 14.2 (Stata Corp LP, College Station, Texas 77,845 USA).

Results

Socio-demographic Characteristics of the Study Participants.

Totally 400 volunteers, including 148 (37.2%) male and 250 (62.8%) female nurses recruited for this study from emergency departments of 23 hospitals in East Azerbaijan, Iran. They were between 22 and 53 years old with a mean age of 30.88 years (± 6.04 SD). Of these 265 (66.3%) nurses were married, 371 nurses (92.8%) were undergraduate, and 26 nurses (6.5%) were postgraduate.

Most the participant nurses (80.4%) had less than ten years of work experience, and just13 nurses (3.3%) had over twenty years of work experience. 316 nurses (79%) worked under contracted and just 155 nurses (38.8%) had previously participated in pain management and control continuous education training courses. Descriptive summary results of participating nurses were presented in Table 1.

Table 1 Summary of demographic results of 400 participants, and Knowledge and Attitude of Emergency ward Nurses In affiliated Hospitals of Tabriz University of Medical sciences about pain management

Knowledge scores about pain control and management

The crude mean score of participants’ knowledge of pain control and management was 12.51 (± 2.77 SD) with a range of 5 to 20 crude scores. The standardized mean score was 40.34 (± 8.92 SD) with a minimum of 16.13 and a maximum of 64.52 scores.

In total, the knowledge score was low at 84.8% and moderate in 15.3%of the participants. None of the participants had a high level of knowledge (more than 70 scores).Table 2 shows the whole questions and mean scores of the Pain management and control principles assessment Test (PMPAT) questionnaire in detail.

Table 2 Pain Management Principles Assessment Test (PMPAT) Questionnaire Results in 400 Nurses

The assessment of nurses’ knowledge scores and demographic characteristics using the Spearman correlation coefficient test revealed that pain control and management knowledge of participant nurses had a significant relationship with age and previous participation experience in pain control and management training courses. While older nurses had significantly less knowledge about pain control and management (r= -0.104, P = 0.038), and nurses who previously participated in pain retraining courses had significantly less knowledge of pain control and management (r= -0.148, P = 0.003) (Table 4).

Attitude scores about pain control and management

The crude mean score of participants’ attitudes toward pain control and management was 15.22 (± 2.56 SD) with a range of 5 to 20 crude scores. The standardized mean score was 60.87 (± 10.26 SD), with a minimum of 36 and a maximum of 82 scores. Table 3 shows the whole questions and mean scores of the Nurses’ attitudes toward pain management and control as Nurse Attitude Survey (NAS) questionnaire results (Table 3).

Table 3 Nurses’ attitudes toward pain management and control as Nurse Attitude Survey (NAS) questionnaire Results in 400 Nurses

The assessment of nurses’ attitude scores and their demographic characteristics using the Spearman correlation coefficient test revealed a statistically significant association between attitude scores and nurses ‘work experience. Simultaneously, it was found that nurses’ attitudes have become more negative with the increase of their work experience (r = -0.168, P = 0.001). Nurses who participated in pain retraining courses had a more negative attitude toward pain control and management (r =-0.207, P < 0.001). Older nurses and highly educated nurses had significantly more negative attitudes towards pain control and management (r = -0.153, P = 0.002), and (r= -0.126, P = 0.005), respectively. Furthermore, the study of the relationship between nurses’ knowledge and attitudes did not indicate a significant association (r = -0 / 039, P = 0/432) (Table 4).

Table 4 Summary of the results of association between Knowledge and Attitude of 400 participated nurses with sociodemographic variables

Discussion

This study aimed to evaluate the knowledge and attitudes of emergency nurses toward pain control and management. The results indicated that the knowledge of nurses concerning pain management and control seemed inadequate40.34 (± 8.92 SD) in the emergency departments in East Azerbaijan province hospitals, and 84.8% of them had insufficient knowledge. Pain control and management knowledge in participant nurses had a significant relationship with age and previous participation experience in pain control and management training courses. The attitude of nurses in pain management and control was 60.87(± 10.26 SD), and there was a statistically significant association between attitude score and nurses ‘work experience, while it was found that nurses’ attitudes have become more negative with the increasing of their work experience ( r = -0.168, P = 0.001).

The American Pain Association identified pain as the fifth vital sign needed for evaluation [30]. Although pain management and control is a priority in the care program, it is still a complex multi-dimensional problem involving medical, legal, socio-economic, and psychological aspects. However the effect of awareness and attitude factors is continuous in terms of concerning pain management and control. The first step in pain management and control is to evaluate patients’ pain [31], which can be measured using tools such as self-reporting systems, behavioral observation, and physiological measurements [32, 33].In the later stages, depending on the patient’s condition, various pharmacological and non-pharmacological methods are used to relieve the patient’s pain [34,35,36].

Three primary barriers hamper proper pain management and control that include: the perception of pain by medical staff, patient’s perception of pain, health care system management [13, 14]. Among the various factors, the medical staff’s knowledge and negative attitudes are crucial barriers to proper pain management and control [37].Among studies of physicians, nurses, and pharmacists, different results were obtained regarding pain perception and barriers to proper pain management and control [37,38,39].

In the case of physicians, time constraints, patient and companion attitudes, and fear of incorrect treatment were considered the main barriers to pain management and control [38]. Regarding nurses, patient and companion attitudes, physician’s performance and attitudes, and patients’ cultural differences were considered obstacles. Moreover, in the case of pharmacists, prescribing attitudes, time constraints, and lack of awareness were significant barriers [39].

Patients’ misperception of pain can occur in the form of non-reporting of pain due to misconceptions about treatment and side effects, fear of disease progression, and fear of painful treatment [40]. The treatment system itself is also an influential factor in managing patients’ pain, such as lack of staff awareness, unavailability of instructions, and lack of facilities. Insufficient budget and funding in this area and the existence of some restrictive rules can be an obstacle in the effective control and management of patients’ pain [37].

The type of nurses’ attitudes toward pain is another factor influencing the assessment and management of pain, that reflects their feelings, beliefs, and moods caused by excitement and express their ideas and beliefs. Simply put, they may easily be affected by challenging conditions and become apathetic or attentive in pain management and control based on their ideas and beliefs [41, 42].

The actions and behavior of nurses in care, including attention to the category of patients’ pain, may be influenced by various factors such as beliefs, values, customs, and economic status and, in general, can be influenced by the culture of the society, which leads to attitudes that may agree or disagree with paying attention to the category of patients’ pain [43, 44].However organizations can use the results of examining the attitudes and opinions of staff to make decisions and take specific measures and apply them to new plans and methods for pain management and control [42].

Despite the importance and emphasis on pain management and control, few clinical studies have been conducted in this area in Iran, and the issue of pain has received little attention in both medical and nursing opinions [45, 46]. Unfortunately, most studies conducted in this field indicate a lack of attitude and knowledge of medical staffs and nurses [18, 20,21,22,23]. In the current study, 39.1% of the nurses had already participated in pain management and control training courses. Furthermore, there was significant association between nurses’ knowledge and attitudes and their training history. Our results were somehow in line with other similar studies in Iran [27, 47, 48]. These findings accentuate the importance of pain management and control training courses in this target population and can lead to significantly improvement of nurses’ knowledge and attitudes [41, 42, 49].

Our study didn’t show statistically significant relationship between nurses’ knowledge and their attitudes, while Hosseinzadegan et al., had the same results [48]. This issue may be in the context of not presenting practical topics in training courses or while studying. However, few studies, revealed a significant relationship between the knowledge and pain management and control attitude, although with a low correlation coefficient [22, 47, 50].

This study revealed that age had a significant impact on nurses’ attitude and knowledge, while older nurses had significantly less knowledge and more negative attitude toward pain control and management. Also, our results showed any significant relationship between gender and nurses’ attitudes and knowledge, which was similar to the results of Hosseinzadegan et al., and Mohammad Aliha et al., [47, 48], but different from some others [22, 50].

Education and work experience had a significant relationship with nurses’ attitude toward pain management and control, while it was found that nurses’ attitudes have become more negative with the increase of work experience. Also highly educated nurses had significantly more negative attitudes toward pain control and management. Our findings were contrary to some similar studies [47,48,49,50,51].There were discrepancies among study variables related to knowledge and attitudes, including health systems and cultural differences, as well as differences in the questionnaires used.

Although, interestingly, none of the 400 participants in this study answered question 7of the Pain management Knowledge Questionnaire, which asked the participants about the extent of addiction to narcotic analgesics if they use them based on a schedule and regularly. Lack of sufficient knowledge in this field can lead to under-medicated patients and reduce their quality of life.

Conclusion

The current study revealed that pain management and control knowledge in most emergency nurses in the province was low, and most of them had a moderate attitude. However, there was a significant relationship between nurses’ knowledge and attitude and age and previously participation in training courses. We need more scientific and comprehensive pain management and control educational programs to improve knowledge and attitude among health workers and nurses.

Also, the study of factors affecting nurses’ level of knowledge and attitude in studies has had heterogeneous results, making it challenging to conclude in this area and clarifying the need for more extensive studies and even systematic reviews. However the generalization capacity of this study about knowledge and attitude regarding pain management and control may enhance to any other similar countries such as planned replication, sampling strategies, systematic reviews, reflection and higher-order conceptualization, thick description, mixed methods research, and multicenter studies.