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Corporate Reputation Past and Future: A Review and Integration of Existing Literature and a Framework for Future Research

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Abstract

The concept of corporate reputation is steadily growing in interest among management researchers and practitioners. In this article, we trace key milestones in the development of reputation literature over the past six decades to suggest important research gaps as well as to provide contextual background for a subsequent integration of approaches and future outlook. In particular, we explore the need for better categorised outcomes; a wider range of causes; and a deeper understanding of contingencies and moderators to advance the field beyond its current state while also taking account of developments in the macro business environment. The article concludes by presenting a novel reputation framework that integrates insights from reputation theory and studies, outlines gaps in knowledge and offers directions for future research.

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Authors and Affiliations

  1. The John Madejski Centre for Reputation, Henley Business School, The University of Reading, Reading, UK

    Kevin Money, Anastasiya Saraeva, Irene Garnelo-Gomez & Carola Hillenbrand

  2. Unilever PLC, London, UK

    Stephen Pain

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Money, K., Saraeva, A., Garnelo-Gomez, I. et al. Corporate Reputation Past and Future: A Review and Integration of Existing Literature and a Framework for Future Research. Corp Reputation Rev 20, 193–211 (2017). https://doi.org/10.1057/s41299-017-0034-3

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