Abstract
The Performance Planning form in Appendix III is discussed and the importance of evaluating the customer relationship as a totality (accounts plus loans, fee income, etc) is stressed. Loan income must always be adjusted for past dues in order that Loan Officers monitor the performance of their portfolio and be held accountable for non-performing loans.
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© 2013 David Munro
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Munro, D. (2013). Monitoring SME Loan Income/Performance Monitoring of Credit/Marketing Officers. In: A Guide to SME Financing. Palgrave Pivot, New York. https://doi.org/10.1057/9781137373786_10
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DOI: https://doi.org/10.1057/9781137373786_10
Publisher Name: Palgrave Pivot, New York
Print ISBN: 978-1-349-47742-5
Online ISBN: 978-1-137-37378-6
eBook Packages: Palgrave Economics & Finance CollectionEconomics and Finance (R0)