Abstract
In the chapters that follow you will learn about the subtle and powerful ways in which our everyday patterns of communication and interaction with people at work influence the major aspects of our performance on the job. You will also see that these patterns not only impact our performance and shape the quality of our working lives, but they mark the character of our teams, give our organizations their structure, and reflect the identity of their cultures.
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References
Walter Kiechel, “A Manager’s Career In the New Economy,” Fortune, April 4, 1994, 68–72.
Dell Hymes, “On Communicative Competence.” In J.B. Pride and Janet Holmes, Sociolinguistics: Selected Readings. Harmondsworth: Penguin. 1972, pp. 269–293.
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© 2013 Jesse Sostrin
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Sostrin, J. (2013). Where Communication Counts Most in the Changing World of Work. In: Re-Making Communication at Work. Palgrave Macmillan, New York. https://doi.org/10.1057/9781137332769_4
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DOI: https://doi.org/10.1057/9781137332769_4
Publisher Name: Palgrave Macmillan, New York
Print ISBN: 978-1-137-33707-8
Online ISBN: 978-1-137-33276-9
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