Ideas in Brief
The subject of change has never been more relevant than today, as almost every organization has to undergo radical transitions to be able to continuously change and adapt to the dynamic economic conditions. Although the ability to change continuously has been primarily associated with private corporations, it is also relevant for public organizations because this type of organizations is moving from a public administration to a market-oriented logic. Based on an institutional theory framework, this study investigates how a shift from a public-administration logic to a market-oriented logic can be accomplished to enable the organizations to change continuously. Evidence from a German federal agency shows that a radical change is a possibility to establish the abilities of continuous change because it can be associated with shifts in power structures in the organizational field to overcome inert interdependencies between contextual intra-organizational dynamics. Accordingly, our results show that not only political authorities directly can intervene in a federal agency’s business activities but also can an institutional entrepreneur engage in activities to influence contextual dynamics and mobilize external allies for her/his change project. Therefore, our results unravel how change agents and a radical change project that affected organizational members’ value commitments can contribute to the institutionalization of a new template, that is, the template of continuous change.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Bibliography
Adler, P. S. (1999). Building better bureaucracies. Academy of Management Executive, 13(4), 36–47.
Ahrens, T., & Chapman, C. S. (2004). Accounting for flexibility and efficiency: A field study of management control systems in a restaurant Chain. Contemporary accounting research, 21(2), 271–301.
Amis, J., Slack, T., & Hinings, C. R. (2004). The pace, sequence, and linearity of radical change. Academy of Management Journal, 47(1), 15–39.
Battilana, J., Leca, B., & Boxenbaum, E. (2009). How actors change institutions: Towards a theory of institutional entrepreneurship. Academy of Management Annals, 3(1), 65–107.
Benn, S., Dunphy, D., & Griffiths, A. (2014). Organizational change for corporate sustainability (3rd ed.). Abingdon: Routledge.
Berry, A., Loughton, E., & Otley, D. (1991). Control in a financial services company (RIF): A case study. Management Accounting Research, 2(2), 109–139.
Boxenbaum, E., & Battilana, J. (2005). Importation as innovation: Transposing managerial practices across fields. Strategic Organization, 3(4), 355–383.
Burns, J., & Scapens, R. W. (2000). Conceptualizing management accounting change: An institutional framework. Management Accounting Research, 11(1), 3–25.
Carter, N., & Greer, P. (1993). Evaluating agencies: Next steps and performance indicators. Public Administration, 71(3), 407–416.
Cavalluzzo, K. S., & Ittner, C. D. (2004). Implementing performance measurement innovations: Evidence from government. Accounting, Organizations & Society, 29(3/4), 243.
Child, J., Yuan, L., & Tsai, T. (2007). Institutional entrepreneurship in building an environmental protection system for the people’s Republic of China. Organization Studies, 28(7), 1013–1034.
Colomy, P. (1998). Neofunctionalism and neoinstitutionalism: Human agency and interest in institutional change. Sociological Forum, 13(2), 265–300.
Creed, W. E. D., Scully, M. A., & Austin, J. R. (2002). Clothes make the person? The tailoring of legitimating accounts and the social construction of identity. Organization Science, 13(5), 475–496.
D’Aunno, T., Succi, M., & Alexander, J. A. (2000). The role of institutional and market forces in divergent organizational change. Administrative Science Quarterly, 45(4), 679–703.
Dillard, J. F., Rigsby, J. T., & Goodman, C. (2004). The making and remaking of organization context: Duality and the institutionalization process. Accounting, Auditing & Accountability Journal, 17(4), 506–542.
DiMaggio, P. J. (1988). Interest and agency in institutional theory. In L. G. Zucker (Ed.), Institutional patterns and organizations (pp. 3–22). Cambridge, MA: Ballinger.
DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.
Durand, R., & McGuire, J. (2005). Legitimating agencies in the face of selection: The case of AACSB. Organization Studies, 26(2), 165–196.
Edelman, L. B., & Suchman, M. C. (1997). The legal environments of organizations. Annual Review of Sociology, 23(1), 479.
Federal Ministry of the Interior. (1999). Modern state – Modern civil service. The programme of the federal government. Berlin: Federal Ministry of the Interior.
Federal Ministry of the Interior. (2004). Modernisation of the federal administration. Strategy for the 2. phase of the government programme “modern state – Modern civil service”. Berlin: Federal Ministry of the Interior.
Federal Ministry of the Interior. (2006). Focused on the future: Innovations for administration. Berlin: Federal Ministry of the Interior.
Fligstein, N. (1991). The structural transformation of American industry: An institutional account of the causes of diversification in the largest firms, 1919–1979. In W. W. Powell & P. J. DiMaggio (Eds.), The new institutionalism in organizational analysis (pp. 311–336). Chicago: University of Chicago Press.
Fligstein, N. (1997). Social skill and institutional theory. American Behavioral Scientist, 40(4), 387–405.
Glaser, B. C., & Strauss, A. L. (Eds.). (1967). The discovery of grounded theory: Strategies for qualitative research. Hawthorne: Adeline de Gruyter.
Greenwood, R., & Hinings, C. R. (1988). Organizational design types, tracks and the dynamics of strategic change. Organization Studies, 9(3), 293–316.
Greenwood, R., & Hinings, C. R. (1993). Understanding strategic change: The contribution of archetypes. Academy of Management Journal, 36(5), 1052–1081.
Greenwood, R., & Hinings, C. R. (1996). Understanding radical organizational change: Bringing together the old and the new institutionalism. Academy of Management Review, 21(4), 1022–1054.
Greenwood, R., Hinings, C. R., & Suddaby, R. (2002). Theorizing change: The role of professional associations in the transformation of instituionalized fields. Academy of Management Journal, 45(1), 58–80.
Hardy, C., & Maguire, S. (2008). Institutional entrepreneurship. In R. Greenwood, C. Oliver, K. Sahlin, & R. Suddaby (Eds.), The SAGE handbook of organizational institutionalism (pp. 198–217). Thousand Oaks: Sage.
Heugens, P. P. M. A. R., & Lander, M. W. (2009). Structure! Agency! (And other quarrels): A meta-analysis of institutional theories of organization. Academy of Management Journal, 52(1), 61–85.
Holm, P. (1995). The dynamics of institutionalization: Transformation processes in Norwegian fisheries. Administrative Science Quarterly, 40(3), 398–422.
Hood, C. (1995). The “new public management” in the 1980s: Variations on a theme. Accounting, Organizations & Society, 20(2/3), 93–109.
Hoque, Z., & Moll, J. (2001). Public sector reform. International Journal of Public Sector Management, 14(4), 304.
Hyndman, N., & Eden, R. (2000). A study of the coordination of mission, objectives and targets in U.K. executive agencies. Management Accounting Research, 11(2), 175–191.
Jay, J. (2013). Navigating paradox as a mechanism of change and innovation in hybrid organizations. Academy of Management Journal, 56(1), 137–159.
Kirkpatrick, I., & Ackroyd, S. (2003). Archetype theory and the changing professional organization: A critique and alternative. Organization, 10(4), 731–750.
Kitchener, M. (1999). “All fur coat and no knickers”: Contemporary organizational change in United Kingdom hospitals. In D. M. Brock, B. Hinings, & M. J. Powell (Eds.), Restructuring the professional organization (pp. 183–199). London: Routledge.
Langley, A. (1999). Strategies for theorizing from process data. Academy of Management Review, 24(4), 691–710.
Langley, A., Smallman, C., Tsoukas, H., & Van de Ven, A. H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56(1), 1–13.
Lapsley, I., & Pallot, J. (2000). Accounting, management and organizational change: A comparative study of local government. Management Accounting Research, 11(2), 213–229.
Lapsley, I., & Wright, E. (2004). The diffusion of management accounting innovations in the public sector: A research agenda. Management Accounting Research, 15(3), 355–374.
Laughlin, R. C. (1991). Environmental disturbances and organizational transitions and transformations: Some alternative models. Organization Studies, 12(2), 209–232.
Lawrence, T. B., & Suddaby, R. (2006). Institutions and institutional work. In S. R. Clegg, C. Hardy, T. B. Lawrence, & W. R. Nord (Eds.), Handbook of organization studies (pp. 215–254). Thousand Oaks: Sage.
Likierman, A. (1994). Management accounting in UK central government- some research issues. Financial Accountability & Management, 10(2), 93.
Locke, K. D. (Ed.). (2005). Grounded theory in management research. London: Sage.
Lounsbury, M. (2002). Institutional transformation and status mobility: The professionalization of the filed of finance. Academy of Management Journal, 45(1), 255–266.
Maguire, S., Hardy, C., & Lawrence, T. B. (2004). Institutional entrepreneurship in emerging fields: HIV/AIDS treatment advocacy in Canada. Academy of Management Journal, 47(5), 657–679.
Marginson, D. E. W. (1999). Beyond the budgetary control system: Towards a two-tiered process of management control. Management Accounting Research, 10(3), 203–230.
Meyer, R. E. (2006). Visiting relatives: Current developments in the new sociology of knowledge. Organization, 13(5), 725–738.
Misangyi, V. F., Weaver, G. R., & Elms, H. (2008). Ending corruption: The interplay among institutional logics, resources, and institutional entrepreneurs. Academy of Management Review, 33(3), 750–770.
Mizruchi, M. S., & Fein, L. C. (1999). The Social construction of organizational knowledge: A study of the uses of coercive, mimetic, and normative isomorphism. Administrative Science Quarterly, 44(4), 653–683.
Modell, S. (2003). Goals versus institutions: The development of performance measurement in the Swedish university sector. Management Accounting Research, 14(4), 333.
Modell, S. (2004). Performance measurement myths in the public sector: A research note. Financial Accountability & Management, 20(1), 39–55.
Modell, S., Jacobs, K., & Wiesel, F. (2007). A process (re)turn?: Path dependencies, institutions and performance management in Swedish central government. Management Accounting Research, 18(4), 453–475.
Oliver, C. (1992). The antecedents of deinstitutionalization. Organization Studies, 13(4), 563–588.
Pache, A. C., & Santos, F. (2013). Inside the hybrid organization: Selective coupling as a response to competing institutional logics. Academy of Management Journal, 56(4), 972–1001.
Phillips, N., Lawrence, T. B., & Hardy, C. (2000). Inter-organizational collaboration and the dynamics of institutional fields. Journal of Management Studies, 37(1), 23–43.
Powell, W. W., & DiMaggio, P. J. (1991). Introduction. In W. W. Powell & P. J. DiMaggio (Eds.), The new institutionalism in organizational analysis (pp. 1–38). Chicago: University of Chicago Press.
Schutz, A. (1973). Collected papers I: The problem of Social reality. The Hague: Martinus Nijhoff.
Schwandt, T. A. (1994). Constructivist, interpretivist approaches to human inquiry. In N. K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 118–137). Newbury Park: Sage.
Scott, W. R., Ruef, M., Mendel, P. J., & Caronna, C. A. (2000). Institutional change and healthcare organizations. Chicago: University of Chicago Press.
Seo, M. G., & Creed, W. E. D. (2002). Institutional contradictions, Praxis, and institutional change: A dialectical perspective. Academy of Management Review, 27(2), 222–247.
Suddaby, R., & Greenwood, R. (2005). Rhetorical strategies of legitimacy. Administrative Science Quarterly, 50(1), 35–67.
The Federal Government. (1999). Modern state – Modern civil service. The programme of the federal government.
The Federal Government. (2002). Modern state – Modern civil service: Balance 2002. Berlin: Federal Ministery of the Interior.
Thomas, R., Sargent, L. D., & Hardy, C. (2011). Managing organizational change: Negotiating meaning and power-resistance relations. Organization Science, 22(1), 22–41.
Thompson, M. P. (1988). Being, thought and action. In R. E. Quinn & K. S. Cameron (Eds.), Paradox of transformation (pp. 123–135). Cambridge, MA: Ballinger.
Thornton, P. H., & Ocasio, W. (1999). Institutional logics and the historical contingency of power in organizations: Executive succession in the higher education publishing industry, 1958–1990. American Journal of Sociology, 105(3), 801–843.
Thornton, P. H., & Ocasio, W. (2008). Institutional logics. In R. Greenwood, C. Oliver, K. Sahlin, & R. Suddaby (Eds.), The SAGE handbook of organizational institutionalism (pp. 99–129). Thousand Oaks: Sage.
Watkins, A. L., & Arrington, C. E. (2007). Accounting, new public management and American politics: Theoretical insights into the national performance review. Critical Perspectives on Accounting, 18(1), 33–58.
Witzel, A. (2000). The problem-centered interview. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 1(1), 1–9.
Zucker, L. G. (1987). Institutional theories of organization. Annual Review of Sociology, 13, 443–464.
Author information
Authors and Affiliations
Corresponding authors
Editor information
Editors and Affiliations
Copyright information
© 2017 The Author(s)
About this chapter
Cite this chapter
Strauss, E., Weber, J., Zubler, S. (2017). Establishing Continuous Change. In: Ellermann, H., Kreutter, P., Messner, W. (eds) The Palgrave Handbook of Managing Continuous Business Transformation. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-60228-2_20
Download citation
DOI: https://doi.org/10.1057/978-1-137-60228-2_20
Published:
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-137-60227-5
Online ISBN: 978-1-137-60228-2
eBook Packages: Business and ManagementBusiness and Management (R0)