Abstract
Effective interprofessional communication is pivotal to a common understanding of service provider decisions, shared goal setting and outcomes reported by service users. How does one go about this if team members have different conceptual frameworks in approaching service users and are using different terms for describing the same thing? Students are often taught numerous, potentially contradicting approaches to service users and communities, which can serve as a barrier to interprofessional communication and a bio-psychosocial-spiritual approach to person-centred service provision (Snyman, Von Pressentin, & Clarke, 2015; Thistlethwaite et al., 2014).
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Appendix 1: Example of Structuring the Narrative of a Service User by Using ICF Codes
Appendix 1: Example of Structuring the Narrative of a Service User by Using ICF Codes
Linda struggled with all the deprecating comments her family members made about her son Erik during the celebrations on the long weekend. He did not eat as other kids his age, did not behave like them or play like them. Tired of all the ‘well-meant’ advice on how to educate and raise her child and not having a diagnosis to explain Erik’s differences to others, she visited the clinic. Here an interprofessional team helped Linda to start describing Erik’s strengths and struggles in order to share a description that might help others to better understand, accept and include him in future family gatherings.
This following short profile captures Erik’s difficulties and strengths. To illustrate how ICF could be used to describe and code the facets of this profile the corresponding terms and codes are listed below (used with permission of Snyman, Kraus de Camargo, et al., 2015).
The narrative
I am Erik. What works for me?
-
Give me time to talk. I may take longer but I have lots to say.
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Let me eat what I can, when I can. I know what foods are safe for me, and forcing me to eat won’t help.
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If I am acting poorly, let my mom deal with it.
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If I get overwhelmed by sensory input (noise, sight, touch), my behaviour may look inappropriate, but it is my reaction to an overwhelming situation. Please give me time alone.
Things I am learning:
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Learning to chew and swallow food; learning to talk clearly; learning to play well with my friends.
What I like doing:
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Playing with my sister; staying close to mom; running around; pretend play with my toys; helping mom vacuum and clean.
What is important for me?
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Good sensory regulation; proper nutrition with PediaSure®; people who are patient with me.
What people say about me?
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Busy; adorable; smart; funny; hyper; small; doesn’t eat; hard to understand.
Structuring the narrative using ICF
Erik’s profile | ICF items | ICF codes* |
---|---|---|
Give me time to talk. I may take longer but I have lots to say | Articulation functions | b320 |
Let me eat what I can, when I can. I know what foods are safe for me, and forcing me to eat won’t help | Ingestion functions | b510 |
Swallowing | b5105 | |
Individual attitudes of extended family members | e415 | |
If I am acting poorly, let my mom deal with it. | Managing one's own behaviour | d250 |
Individual attitudes of immediate family members | e410 | |
If I get overwhelmed by sensory input (noise, sight, touch), my behaviour may look inappropriate, but it is my reaction to an overwhelming situation. Please give me time alone. | Handling stress and other psychological demands | d240 |
Sound quality | e2501 | |
Light | e240 | |
Tactile perception | b1564 | |
Auditory perception | b1560 | |
Visual perception | b1561 | |
Individual attitudes of extended family members | e415 | |
Learning to chew and swallow food | Chewing | b5102 |
Swallowing | b5105 | |
Learning to talk clearly | Articulation functions | b320 |
Learning to play well with my friends | Shared cooperative play | d8803 |
Playing with my sister | Shared cooperative play | d8803 |
Staying close to mom | Physical contact in relationships | d7105 |
Running around | Running | d4552 |
Helping mom vacuum and clean | Helping to do housework | d6406 |
Good sensory regulation | Perceptual functions | b156 |
Proper nutrition with PediaSure® | Food | e1100 |
People who are patient with me | Attitudes | e4 |
Busy | Energy and drive functions | b130 |
Adorable | Personal factor | Personal strength |
Smart | Personal factor | Personal strength |
Funny | Personal factor | Personal strength |
Hyper | Energy and drive functions | b130 |
Small | Height | percentile |
Doesn’t eat | Appetite | b1302 |
Hard to understand | Articulation functions | b320 |
Based on the underlying ICF items Linda and the interprofessional team were not only able to get a useful picture to be shared with her relatives, but in a data model could reveal that there was another boy with similar issues living in the same town.
By using ICF the team were able to better articulate Erik’s needs and strengths and also make recommendations to Linda based on the functional profile of her son.
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Snyman, S., van Zyl, M., Müller, J., Geldenhuys, M. (2016). International Classification of Functioning, Disability and Health: Catalyst for Interprofessional Education and Collaborative Practice. In: Forman, D., Jones, M., Thistlethwaite, J. (eds) Leading Research and Evaluation in Interprofessional Education and Collaborative Practice. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-53744-7_15
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