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User Experience (re)Design and Evaluation of a Self-Guided, Mobile Health App for Adolescents with Mild Traumatic Brain Injury

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Abstract

Mild traumatic brain injury (mTBI) is a significant cause of morbidity for adolescents. Currently, there is a lack of evidence-based interventions to address common sequelae of mTBI. To address this gap, we designed a program to promote recovery for adolescents following mTBI. Preliminary testing of the Self-Monitoring Activity Regulation and Relaxation Treatment (SMART) program demonstrated good usability but indicated a need for modifications to the program. The SMART application was redesigned with the addition of more interactive and gamified components. Content was also reframed to specifically target and engage adolescents with mTBI. We describe the usability evaluation of the updated SMART application. Children aged 11–18 years diagnosed with mTBI who were 1 to 6 months post mTBI were recruited to participate in a 1-–2-h usability session in which they thought aloud and responded to targeted usability-related questions during their interaction with SMART. After completing the session, participants rated their usability experience using the System Usability Scale (SUS) and rated the overall user-friendliness of the program. Participants’ responses during the session were qualitatively coded and analyzed. Six adolescents participated in a usability session (average age = 13.7 years). On the SUS, participants rated the program as highly usable (M = 85.6, SD = 3.24). They also had overwhelmingly positive feedback regarding the content, design, and structure of the program. Overall, findings suggest that the redesigned SMART program was usable, acceptable, and relevant to adolescents with mTBI. Based on adolescents’ feedback, additional modifications were made before the program undergoes efficacy testing.

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Acknowledgments

We would like to thank Stephanie Boyd, Noura Barzai, Aimee Miley, and Jessica Aguilar for their contributions to the study and manuscript.

Funding

This work was funded by the National Institute of Child Health and Human Development [R21HD087844].

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Conceptualization, Matthew Schmidt, Lynn Babcock, Brad Kurowski, and Shari Wade; methodology, Matthew Schmidt, Lynn Babcock, Brad Kurowski, and Shari Wade; software, Matthew Schmidt; validation, Matthew Schmidt, Allison Fisher; formal analysis, Matthew Schmidt, Allison Fisher, Brandt Ling, Joshua Sensenbaugh, and Carmen Rietta; investigation, Matthew Schmidt, Carmen Rietta, Lynn Babcock, and Brad Kurowski; resources, Matthew Schmidt and Shari Wade; data curation, Allison Fisher, Brandt Ling, Joshua Sensenbaugh, and Carmen Rietta; writing—original draft preparation, Allison Fisher, Matthew Schmidt, Brandt Ling, and Joshua Sensenbaugh; writing—review and editing, all authors; visualization, Matthew Schmidt; supervision, Matthew Schmidt and Shari Wade; project administration, Shari Wade and Lynn Babcock; funding acquisition, Shari Wade, Lynn Babcock, Matthew Schmidt, and Brad Kurowski.

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Correspondence to Matthew Schmidt.

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Schmidt, M., Fisher, A.P., Sensenbaugh, J. et al. User Experience (re)Design and Evaluation of a Self-Guided, Mobile Health App for Adolescents with Mild Traumatic Brain Injury. J Form Des Learn 4, 51–64 (2020). https://doi.org/10.1007/s41686-019-00038-x

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