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Learners’ preferences versus instructors’ beliefs in technology-enabled learning environments in Pacific Island countries: are we listening to the learners?

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Abstract

Technology continues to disrupt higher education around the world. The fast adoption of blended and online learning coupled with growing interest in offering MOOCs by higher education institutions warrants a systematic study of the learning environment and how learners perceive it. This study builds on previous studies that investigated digital status, online practices and learners’ preferences for learning environments in Pacific Island Countries. A total of 945 learners (873 undergraduate and 72 postgraduate) were investigated for their preferences towards psycho-social features of their preferred learning environments. In addition, 112 instructors’ perceptions demonstrated their understanding of learners’ preferences and the gaps in their understanding of their learners. The undergraduate learners place highest preference for learner interaction and collaboration and authentic learning, whereas postgraduate learners opted for instructor support, active learning and authentic learning. The instructors’ perceptions highlighted the importance they place on their role by rating their assumption for learners’ highest preference for instructor support and least satisfaction of learners towards distance education. The learners and instructors’ contradictory perceptions indicate the need for instructors to ‘listen’ to their learners and redesign technology integrated learning environments. These findings have implications on course design and delivery in higher education and MOOCs.

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Ethics approval (ref. FALE07/13) granted for this study does not allow data/data set to be shared with anyone.

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Acknowledgements

The author would like to thank Assoc. Prof. Chandra for his critical comments and suggestions and all the participants in this research study, and Dr. Greg Burnett for his assistance with proof reading this paper.

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No funding was received for conducting this research.

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The only author listed as Shikha Raturi is responsible for the entire research study right from its inception to writing of this paper.

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Correspondence to Shikha Raturi.

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Appendix 1

Appendix 1

DELES survey (preferences)

Distance Education Learning Environments Survey (DELES) Preferred Form (Scott Walker, 2005)*

This survey contains 34 statements about how you prefer practices to take place in this class, followed by eight statements regarding your opinion about distance education.

There are no 'right' or 'wrong' answers. Your opinion is what is wanted on each item. Please think about how well each statement describes what this class could be like for you.

Rating: Never = 1; Seldom = 2; Sometimes = 3; Often = 4; Always = 5.

Note: Focus on one of the modes of instruction (Print, Face-to-face, Blended, Online) that you would like to focus on for this survey.

Scale 1: instructor support

In this class, I prefer that …

Item 1: If I have an inquiry, the instructor finds time to respond.

Item 2: The instructor helps me identify problem areas in my study.

Item 3: The instructor responds promptly to my questions.

Item 4: The instructor gives me valuable feedback on my assignments.

Item 5: The instructor adequately addresses my questions.

Item 6: The instructor encourages my participation.

Item 7: It is easy to contact the instructor.

Item 8: The instructor provides me positive and negative feedback on my work.

Scale 2: learner interaction and collaboration

In this class, I prefer to …

Item 9: Work with others.

Item 10: Relate my work to other's work.

Item 11: Share information with other students.

Item 12: Discuss my ideas with other students.

Item 13: Collaborate with other students in the class.

Item 14: that group work is a part of my activities.

Scale 3: personal relevance

In this class, I prefer that …

Item 15: I can relate what I learn to my life outside of university.

Item 16: I am able to pursue topics that interest me.

Item 17: I can connect my studies to my activities outside of class.

Item 18: I apply my everyday experiences in class.

Item 19: I link class work to my life outside of university.

Item 20: I learn things about the world outside of university.

Item 21: I apply my out-of-class experience.

Scale 4: authentic learning

In this class, I prefer that …

Item 22: I study real cases related to the class.

Item 23: I use real facts in class activities.

Item 24: I work on assignments that deal with real-world information.

Item 25: I work with real examples.

Item 26: I enter the real world of the topic of study.

Scale 5: learner autonomy

In this class, I prefer that …

Item 27: I explore my own strategies for learning.

Item 28: I seek my own answers.

Item 29: I solve my own problems.

Scale 6: active learning

In this class, I prefer that …

Item 30: I make decisions about my learning.

Item 31: I work during times I find convenient.

Item 32: I am in control of my learning.

Item 33: I play an important role in my learning.

Item 34: I approach learning in my own way.

The following items refer to your preferences about satisfaction with distance education

Item 35: Distance education is stimulating.

Item 36: I prefer distance education.

Item 37: Distance education is exciting.

Item 38: Distance education is worth my time.

Item 39: I enjoy studying by distance.

Item 40: I look forward to learning by distance.

Item 41: I would enjoy my education more if all my classes were by distance.

Item 42: I am satisfied with DE mode.

*This is the survey for Learners. The survey for instructors replaced ‘I’ with ‘Student’.

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Raturi, S. Learners’ preferences versus instructors’ beliefs in technology-enabled learning environments in Pacific Island countries: are we listening to the learners?. J. Comput. Educ. 9, 403–426 (2022). https://doi.org/10.1007/s40692-021-00208-6

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