Perceived concerns, impacts, and adaptations of Vietnamese seafarers during the crew change crisis amid the COVID-19 pandemic

Abstract

The COVID-19 pandemic has caused unprecedented disruptions to the global maritime industry, particularly for seafarers who are the frontline workers facing the brunt of the crisis. The crew change and repatriation problem emerged as a humanitarian crisis, leaving hundreds of thousands of sailors stranded onboard beyond their contracts. To understand the primary concerns, impacts, responses, and adaptation of seafarers during this extreme situation, an empirical study of a purposive sample of 25 Vietnamese seafarers trapped onboard was conducted using a qualitative approach. This study identifies nine dimensions that complement existing literature and empirical findings, shedding light on the states and reactions in extreme contexts. Three dimensions encompass the major concerns of seafarers associated with the pandemic, namely uncertainty, self-concern, and lower living conditions. The ways of coping with these concerns fall under three categories: work-based, socialized-based, and adjustment to compliance dimensions. Additionally, the impacts of the extreme situation are grouped into health, operational, and job satisfaction dimensions. The study concludes with three propositions and a summarized framework that highlights the importance of understanding and addressing the concerns of seafarers during crises. The implications for relevant stakeholders are also discussed, emphasizing the need for coordinated efforts to ensure the welfare of seafarers and the sustainability of the maritime industry.